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DCH Montclair Acura

(2,742 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,742 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Loyal, repeat customer

I have bought 3 cars from Walter. He is by far the best sales rep that I have ever bought a car from. I trust him and will buy my 4th car from him in 2019. There are no hidden fees, all numbers are transparent. He is extremely responsive and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review! Regards, The Customer Care Team

A Good Day at Montclair Acura

We just leased an MDX this past Saturday. The day went well with all the employees we dealt with being of great help to us. Our sales advisor (Lovena) spent so much time with us until we knew everything we had to about the vehicle and all its different functions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is always wonderful to hear of our client’s good experiences. Please feel free to reach out if you need anything else. Regards, The Customer Care Team

Bought used car

I bought a used car December 16, 2018. I had a great experience. I was well prepared but did not have to spend hours negotiating. The entire staff was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a wonderful experience during your visit to our dealership and thank you very much for the five star review! Regards, The Customer Care Team

2019 Acura RDX A-Spec

Hi everyone My experience with dch Acura was excellent the sales person Richard did everything we expected from Acura dch. He explained everything to us in full detail gave us the best advice, he went beyond for us. I can definitely respect that and I would most definitely return to dch acura. Anyone in the market looking to buy a new car go to Dch Acura and see Richard morales you won’t be disappointed I promise you my experience with a car dealer never been so perfect thank you again Richard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. We’re looking forward to seeing you back! Regards, The Customer Care Team

Stress Free From Start to Finish

I just leased my 3rd Acura with DCH Montclair Acura and for good reason. From start to finish, it was a stress free experience. Working with Walter was an absolute pleasure. He kept in touch for about 6 months in a friendly and professional manor, keeping me up to date with the car I was waiting for. I never once felt harassed as I have at other dealerships. When I walked into the dealership I was blown away by the updates they had undergone; it looks absolutely stunning. Everyone was super friendly, the showroom looks great, there was a cafe with complimentary drinks, and a lounge with WiFi, TV, & charging station which was super convenient. Although I was there to discuss numbers on the car I was interested in, Walter knew my budget and recommended several other cars and ran numbers for me to compare. He is extremely knowledgeable and reviewed the differences between all of them to be sure I chose the car that I was most comfortable with. Once I made my choice he reviewed all of the documents with me before signing, called my insurance for me, explained all of the features of the car for me, and showed me how to use them before I left. Walter is great at what he does and I am so thankful for his professionalism and help; the whole transaction was smooth and stress free. Although my interaction with Jaime was brief, he was also very helpful and answered any questions I had. I spoke to Ann Morongell quite a few times in the past few months as well, and she was very informative when Walter was not available and I had any questions. I would highly recommend this no-nonsense, knowledgeable, friendly team if you are planning on getting an Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is always wonderful to hear of our client’s good experiences. Please feel free to reach out if you need anything else. Regards, The Customer Care Team

Pleasant impressions

We enjoyed chatting and dealing with Robert. He showed the car, having understood our preferences, delicately explained all the details and benefits of buying this particular car and the process of registration of the transaction was not painful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review!

Best Acura dealer in Nj

DCH is the best Acura dealer in Nj! Colleen and Richard were very easy to work with and their new showroom is amazing. It felt like I was at my favorite coffee shop with friends - did not feel like the traditional car buying process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. We’re looking forward to seeing you back!

Great experience at Montclair Acura

Montclair Acura is the dealer you should go to if you are planning to get an Acura. First of all, the knowledge of the salesman about the cars and its details will help you decide which car to get. Second, you can discuss the price straightforward without any games or back and forth talk. You end up with a very good deal. Third, the salesman will help you setting up everything and teach you about the car technology when you first ride the car. Amazing service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is always wonderful to hear of our client’s good experiences. Please feel free to reach out if you need anything else.

Very courteous, professional and helpful

I was over an hour early for my appointment, but someone was there to take care of me until my salesperson came in to finish up with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review!

Excellent

I had a great experience. The guys were very helpful. They showed me all the steps, they were very professional. I had a great experience with the customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review!