Reviews
Do not Buy Acura
Horrific sales. Horrific customer service. The sales agent had us wait over (5) hours! She lied as well as the manager and general manager. Do not but i car from here. I
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Easy to schedule an appointment to see the new vehicles. Met with Lovena Sangiovanni. We took the RDX for a test drive. She explained all of the features. Then we took the TLX for a test drive. Lorena took time with us while we made the decision to go with the RDX. We bought the car and then she spent a lot of time going over the features in the car until we understood how to use them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! It is always wonderful to hear of our client’s good experiences. Please feel free to reach out if you need anything else.
Awesome Service!!!
Keith Mickens was very patient and courteous with me as I was very undecided as to which vehicle to choose.. no question went un answered.. great customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review!
Awesome!!!!
Keith Mickens was very helpful, professional and very knowledgeable about the car we were interested in getting. I would recommend anyone I know who is interested in an Acura to go visit this dealership and ask for Keith specifically. I’m vwry happy with the car and the service we received. Thank you soo much!!! Jaime Borja was also very helpful in helping us get a good deal as well very knowledgeable and very professional. Thank you very much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. We’re looking forward to seeing you back!
Best one
Waldo and Hamad were very helpful... they gave me every tool I needed to know... exceptional service was provided... answered every question I threw at them??
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear you had a wonderful experience during your visit to our dealership and thank you very much for the five star review!
Great experience
I bought a pre-owned vehicle for my daughter. I saw it on Kelly Blue Book and expressed an interest. Within minutes of my email I received a phone call and made an appointment for the next day with a salesman. Robert (our salesman) had the car all ready for us to test drive when we got there. We decided to buy the car after we drove it. Robert made us feel very comfortable. He went over all the information about the vehicle and all the options available to us regarding the purchase. We picked up the car two days later and again, the car was ready and waiting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! We appreciate your business and look forward to seeing you again.
Great experience
Had a lot of knowledge about my vehicle. Made buying a car fast and easy. I am a very picky person and he was patient with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review!
2014 Chevy Silverado
I had a Great Experience here with Richard. He was very polite and helped us Get a Great Deal on the Truck that we were interested in. Great Job Richard and Again Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review!
Good people
I got a GL450 for a good price thx Barry and Hamad thx guys. I will recommend you guy again for doing a good job for me to get the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review! Regards, The Customer Care Team
Highly recommend
Our experience at DCH Acura made buying a car pleasant and painless. The salesman was very helpful. We did prior research, didn't have to spend a lot of time negotiating, and ended up getting what we felt was a fair deal. They made the process very easy and stress-free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! We appreciate your business and look forward to seeing you again. Regards, The Customer Care Team