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DCH Montclair Acura

(2,741 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Dealership is great with a large selections of vehicles .

Dealership is great with a large selections of vehicles . Great service , no pressure and will work with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate this awesome feedback, Michael. Our team looks forward to your next visit!

Great Dealership!

Thank you Anthony and DCH Montclair Acura for my amazing deal on my new Acura Integra. I would highly recommend all my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Congrats on your new Integra! We're happy to hear Anthony was amazing to work with during this experience. Come see us again soon!

DCH Acura of Verona has a FANTASTIC team except for two

DCH Acura of Verona has a FANTASTIC team except for two highly UNPROFESSIONAL and RUDE employees. I arrived there the other day under very strenuous circumstances and was being tended to by the AMAZING, Mauricio, Marie, Ashley, Valerie amd Manny. All their hard work and kindness was completely UNDONE by one of their mechanics who had it in his head that I worked for him. This person started barking orders at me while I was patiently waiting for my service to be finished. When I asked him to clarify the disaster that was coming out of his mouth, I was treated to the same disrespect. Once his manager came out, the song and dance began in earnest. His manager, Sean, would refuse to ñrovide me with his name, promised some sort of write up, etc... I have not seen any proof of reprimand, instead, all I have received is push back. I ALSO pre paid for services that are due and will now demand an immediate refund if these services are not rendered. If the dealership requires a refresher, since they seem to have forgotten, I will gladly provide receipt of payment. I have asked for an apology from this employee, I have received none. This person should not be working directly with customers, they obviously have zero customer service training.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s unfortunate to see you feel this way despite our best efforts. The hostile and inappropriate manner in which you conducted yourself during your visit was not appreciated by our team. Threats against our team members are taken very seriously and this resulted in the police department getting involved. We do not have the desire to reconcile this matter and wish you well moving forward. DCH Montclair Acura Team

My husband and I just got another car from DCH with

My husband and I just got another car from DCH with Walter's help. He made the process fast, easy, and hassle free. He is one of the reasons we have been coming back for many years. Will continue to return as long as he is there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's wonderful to see you had a fast, easy and hassle-free experience with Walter. Come see us again soon!

The employees are friendly and easy to work with.

The employees are friendly and easy to work with. Got us out quickly. Will go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Glad to see our team had you back on the road in no time! See you again soon!

Walter Goldman from DCH Montclair Acura has helped me

Walter Goldman from DCH Montclair Acura has helped me again to purchase a vehicle. This is my 6th Acura I am buying from him for the last 16 years. I am a loyal customer for reason. Walter goes above and beyond and makes your experience truly pleasant. I can always rely on good advise and honest opinion. I would highly recommend both Walter Goldman and the dealership for anyone shopping for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your patronage and recommendation, Marina! Glad to see Walter always goes above and beyond when you visit. Our team is looking forward to seeing you again in the future!

Great experience working with Walter Goldman, consummate

Great experience working with Walter Goldman, consummate professional. People are easy to work with and very knowledgeable. Everything transact it very smoothly and we will be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to see you had a great experience working with Walter. Until next time, enjoy the road ahead!

Walter was very patient with me as well as honest

Walter was very patient with me as well as honest throughout the entire process. He truly took into consideration everything that I had to say and fought to get me the best deal. Thank you Walter!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback about Walter! Come visit us again soon!

Everyone at the dealership was welcoming and

Everyone at the dealership was welcoming and accommodating. Everything was done in a timely fashion. This is my 3rd vehicle from DCH Montclair Acura and I will continue being a loyal customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your patronage! Our team looks forward to seeing you again in the future!

My Outstanding and Phenomenal Experience with the BEST

My Outstanding and Phenomenal Experience with the BEST dealer! Thank you to Fred Hill for making my experience run smoothly and from the beginning he was very attentive and made sure I got exactly what I needed. Another big thank you to Vipin Rishi from financing…he was outstanding and really gave me the BEST DEAL!! If you are interested in purchasing a car I def recommend DCH Montclair Acura because the whole staff is amazing and great customer service. You def won’t regard it!!!! My experience was 10/10!!! Thanks again Fred and Vipin you guys were awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new ride, Steph! We're happy to see you had a phenomenal car buying experience with Fred and Vipin. Let us know if we can assist with anything in the future!