Reviews
You won’t be disappointed
I’ve been working with Anthony Bollotta for years. Always giving me the best deal around for my family and I. I always can count of him and Montclair Acura for the best deals and service. Go see him you won’t be disappointed! Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your patronage, Jose! It's wonderful to see Anthony is always great to work with when you visit. See you next time!
Walter was easy to work with and honestly the most
Walter was easy to work with and honestly the most thorough salesperson I have ever worked with. I’ve never had anyone explain all of the car’s functions with me and this was appreciated since I got the tech package. There’s a lot to know and he is very knowledgeable about the vehicle. Thanks Walter!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Diana, congrats on the purchase of your new vehicle! We're happy to see Walter was easy to work with and knowledgeable about your vehicle. Come visit us again soon!
Paul had excellent attention to detail, was very thorough
Paul had excellent attention to detail, was very thorough and was patient and willing what needed to be done to close the deal. Great guy. Highly recommend.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Eleanor, we appreciate your kind feedback about Paul and his excellent attention to detail! Come visit again soon!
I purchased a used 2019 tlx 5-2-22, and needed service on
I purchased a used 2019 tlx 5-2-22, and needed service on 5-3-22. In and out of service for the past 6+mon. Engine light on for more than 4 months. From needing break fluid to needing 2 catalytic converters. I made my 1st and 2nd payments on my loan, while my car was in service. AC didn't work for the whole extremely hot summer. Many wouldn't believe just how much I went through. All the while I'm being told it takes time to get out of contract. Six months later I was told that if I wanted out of my contract my down payment would not be refunded and I would walk away with nothing, or may even a balance on loan to be paid by me. Feeling frustrated and defeated I allowed them to do what little they can and finally stopped fighting. I HAD A HORRIBLE DISRESPECTFUL EXPERIENCE FOR 6+MONTHS!!!. P.S.The "response" from DCH is a JOKE. DCH is cool with making you feel like a FOOL for dealing with them.I've called 1-2 times a day everyday since DCH'S "response", not even one call back.. Steve Hodossy must be a computer generated mythical entity. DCH continues to be the most regrettable purchase I've EVER made. Thank you DCH AND NOW STEVE HODOSSY FOR THE CONTINUED DISRESPECT!!! DCH Montclair Acura (Owner) 2 weeks ago Hi Michelle, I regret to learn about the issues you have experienced with the used vehicle you purchased and understand your frustration. If you would give me the opportunity to address your concerns, I would appreciate it, thank you. Steve Hodossy ZsoltStevenHodossy@lithia.com Fixed Operations Director
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Michelle, we truly apologize for the confusion and communication here. We recently had a change in team management and I am hoping you will reach out to me directly at the email provided, so I can help address any concerns. Thank you for your patience! Sean Lobosco seanlobosco@lithia.com Service Manager
Excellent experience with Walter Goldman!
Excellent experience with Walter Goldman! It was a seamless purchase! Thank you again for your excellent service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nancy, we are happy to see you had an excellent experience while working with Walter during the car buying process. Come visit us again soon!
This is the second vehicle I’ve brought home from DCH
This is the second vehicle I’ve brought home from DCH Acura, and I can’t thank them enough for their amazing service from start to finish. From sales with Walter, management with Nitin, and finance with Vipin - nothing short of quality service! They met all my needs and got me in & out in my new vehicle so quick! The entire process was seamless and I was able to come home in a vehicle I love - don’t think twice about visiting this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ashley, congrats on your new vehicle! We truly appreciate your patronage and kind words about Nitin, Walter and Vipin. Our team is looking forward to providing amazing service again in the future, take care!
Bonnie and Al were the best duo I’ve ever met!
Bonnie and Al were the best duo I’ve ever met! Really fought hard to get me the best deal possible, all things considered. I would return time and time again as long as they are there!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lissa, congrats on your new car! We are happy to see you had a great experience working with Bonnie and Al. Come visit again soon!
Just looking turned into just bought!
Just looking turned into just bought! Bonnie was straight forward with us from beginning to end, kept the process moving with ease and stayed way past closing to ensure we got the best buying experience! Thank you Bonnie!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new vehicle! It's great to see Bonnie made your car buying experience the best! Let us know if we can assist with anything in the future. Take care!
Welcoming,Professional & attentive every employee i had
Welcoming,Professional & attentive every employee i had an encounter with from the receptionist when i walked in til the end with Al Reci & Walter Goldman i appreciated all of the service i definitely chose the right choice going to this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to share this wonderful feedback about the experience you had with Al and Walter. Our team looks forward to providing you with professional and attentive service again in the future!
Had a relatively pleasant sales purchase however
Had a relatively pleasant sales purchase however everything thereafter from this dealership is a 0! Couldn’t reach my sales, calls went answered and despite kindness was hung up on to avoid answering questions. That was sales. Service wow! Another nightmare! No one calls, updated, multiple calls just for very basic information, have you seen or evaluated the repairs on a brand new vehicle with major technical issues and when it maybe ready 1 day 25 days whatever! But no one ever calls back or responds to messages other then Maureen, who takes the information and says expect a call back. Guess what never does. Avoid this dealership at all levels!
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to speak with our preowned vehicle manager. We appreciate your understanding and willingness to work with us toward resolving your concerns. If you experience any issues contacting us for additional assistance, please reach out to me through the information below. We look forward to helping you soon. Sean Lobosco seanlobosco@lithia.com Service Manager