Reviews
purchase of use acura
Keith was very honest and upfront with pricing and issues with the used vehicle. Most of the issues with the vehicle were repaired prior to picking up the vehicle. Some minor issues still need to be addressed. Overall satisfaction was excellent
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing experience!!!
I must say my experience at DCH Montclair Acura was amazing. I felt like I had a team working for me to get me into a 2017 Acura. And with Walter Goldman as the coach I couldn't lose. In the end I drove off the lot with the car I wanted. Thanks to the DCH Montclair Acura team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience wih great cars and employees
It was extremely great experience ! Everyone at the dealership was very nice and honest. Everyone was very helpful. I worked with Barry Katz to buy my car and he really help me to choose the right vehicle. I got a great price. I bought an Acura 2014 ILX. I also want to thank Hamad for really going to bat on the financial end and being a great business manager at the Acura in Monclair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
How to purchase a new Acura in 25 words or less
Simple...go to DCH. Bought a 2017 RDX and for the first time left a dealership smilng after spending money. Robert and Hamad were absolutely the best. They were efficient, had all of the suggestions and answers while making the process fun. Great guys. I will return there for my next Acura. P.S. I do not live in NJ. It was worth going the extra distance from NY. Fred Lehrer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was very good
Everyone was very responsive to my needs. They were very willing to work with us and made sure the car was perfect before I drove it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A+ customer service
A+ customer service We bought a minivan Kirsy was very professional answered every question we had and very helpful knowledgeable of her products and services. Highly recommend it. For any future vehicle purchases I will only go to that place and her in particular . Mr.Matari was very professional also in his service I knew I was in good hands. Thank you Acura team at Montclair and looking forward to do for the business with you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The entire staff were great!
My wife and I both agree that this was our best experience in buying a new car. I made an appointment by phone and when we arrived our salesman Harry Jones had everything ready for us. The exact car I was looking for was ready for a test drive. Mr. Jones fully explained the different packages and made our decision very easy. I would also like to thank Jaime in finance for a job well done. I am a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied Customer!
Over all I had a great expirience working with Kirsy and manager. If you're looking for an easy and quick expirience on purschasing a vehicle, this is the place! Kirsy is awesome!!! She helped me with trading in a few of my vehicles. Satisfied with her services!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience
My experience was GREAT from the time I got there until I drove away with my vehicle! This experience gained them a customer for life
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was very easy!
We went through the entire transaction of exchanging our almost paid for Lexus to a new leased Acura MDX, I thought it would be a very complicated deal but we were done and out of the dealership with our new car in less than 4 hours - and this includes test driving and picking our new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car