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DCH Montclair Acura

(2,741 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Purchased a preowned MB C 300 with an advertised 35 point

Purchased a preowned MB C 300 with an advertised 35 point inspection that failed to disclose the dangerous condition of a broken rear undercarriage chassis. Car is lawfully unsafe to operate on the public highway and it appears they knew this but made the cash sale anyway. Have not heard back to resolve this matter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for giving us the opportunity to make things right. Please don't hesitate to reach out if you need anything in the future. Take care!

Bonnie was very professional and helpful 10/10!

Bonnie was very professional and helpful 10/10! Great experience and beyond happy with my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, congrats on your new car! It's wonderful to see Bonnie made the experience a great one. See you next time!

This may be repetive of me, but DCH Montclair Acura is

This may be repetive of me, but DCH Montclair Acura is no doubt the most professional and friendliest dealer I have ever dealt with. Our salesman for all 13 Acuras, Walter Goldman, understands his customers and makes sure the cars and features he presents are those that are important to us. He is also very good in proactively telling his customer when deals are coming up and whether to turn in early extend our current lease. Additionally, Walter is able to get you maximum credit for your turned in Acura, reducing the payment on the new lease. The ease of the transaction aided by the extemely pleaseant and informative Business Manager, Shawn Singh as well as the no-hassle Acura Financial lease, made this entire tranaction stress free. We just leased a 2023 MDX with the Tech Package and a surpsingly quiet and great handling, and riding car. Go to DCH, see Walter for your next Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we truly appreciate this wonderful feedback and your patronage over the years! Our team looks forward to working with you again in the future!

Bonnie sold me an integra.

Bonnie sold me an integra. She was amazing from start to finish! Walter also happened to be there with her and answered some questions too. both of them are super knowledgeable and great! As well as Al in finance! all a great team. Will buy from Bonnie again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sandy, congrats on your new Integra! It's wonderful to see Bonnie was amazing to work with during the car buying experience. We'll see you at your next visit!

Great dealership

This is my second car from Tony and just like the first time it was such an amazing experience. He is straight forward and doesn’t play the games.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Michelle, it's great to see you had an amazing experience with Tony. Come see us again in the future!

Tony was extremely helpful!

Tony was extremely helpful!! He hooked our family up with everything that we wanted in our car. This is the second MDX we purchased with Tony! 5 stars all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to see Tony was helpful during the purchase of your MDX. Let us know if we can assist with anything in the future!

Had a great experience at this dealership with both

Had a great experience at this dealership with both Bonnie and Vipin. From the moment I walked in, I was taken cared for. The whole process was as smooth as could be. All of my questions and concerns were addressed. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Amit, it'd wonderful to see you had a great experience working with Bonnie and Vipin during the car buying process. Let us know if you need anything in the future!

Responded quickly and willing to answer all my questions.

Responded quickly and willing to answer all my questions. But, changed my mind on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Dave, we appreciate you taking the time to rate and share your experience. Let us know if we can do anything for you in the future, take care!

Hassle free excellent buying experience this is my 2nd

Hassle free excellent buying experience this is my 2nd car from DCH and working with Walter

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sharla, it's wonderful to see you had an excellent car buying experience with Walter. See you again soon!

They are honest, courteous, and keep their word.

They are honest, courteous, and keep their word. I was first reached out to by Colleen who is a fantastic online representative. We communicated via text and she was patient with my questions and concerns. We came to an agreement and invited me over to the dealership. At the dealership, I was helped by Lora who is also a fantastic representative. Lora made the process very smooth, answered any questions I had, and helped me through the financing. I was wary about the process because of previous experiences but this dealership did a great job. Special shout out Lawrence for his transparency and Vipin for his support with financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to share your feedback about the experience you had with Colleen, Lora, Lawrence and Vipin. Come see us again in the future!