Reviews
Steller Sales Experience
I recently had the pleasure if purchasing my first car from Montclair Acura. Jamie Borja couldnt have been more attentive and helpful in answering all my questions. His emense knowledge really guided my desicion and I couldnt be happier with my purchase. Mr. Borja gave me a great deal and was ready to answer any and all questions I had before and after purchase. He is really a gem and I have been recommending him to all my friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Natassia, I am thrilled to hear that Jamie provided you with an exceptional purchasing experience. Jamie really connects with his customers and provides them with all the right information to make make the best decision. I will be sure to pass along your complements to Jamie, and I hope we can continue to provide to excellent car services. Thank You, Ruben Arcila, General Sales Managers
Still the BEST
This is my seventh Acura form Walter Goldman and it's still the best car shopping experience around. He is very patient, knowledgeable and friendly. He will take as much time as needed to go over features and controls and will never rush you. For anyone looking to purchase a car, this is the person to see. You would never deal with anyone else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
sj2014, Wow, thank you very much for your review of car shopping with Walter. I am glad to hear that he has been able to provide you with multiple enjoyable purchasing experiences. We take pride in providing excellent customer services, and I am glad you have seen that first-hand. We truly appreciate your recommendation. Ruben Arcila, General Sales Manager
Leasing a Acura MDX 2015
My experience leasing an Acura MDX 2015 from this dealership was wonderful. Walter, the car salesman, listened to what I wanted for my car ( color, components, interior) and what would fit into my financial budget. He met every requirement that I asked for and more. Even a red stripe that I wanted! This is my third car leasing from this dealership and I would do it again. Ann in customer service is outstanding. She goes above and beyond for the customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lpmore74, Thank you for sharing your personal purchasing experience with both Ann and Walter, here at DCH Montclair Acura. Great choice with the 2015 MDX! Walter works for his customers and really goes above and beyond for his customers, even adding a red stripe. Once again thank for your excellent review and we are looking forward to working with you again. Ruben Arcila, General Sales Manager
DEFINITELY A GREAT BUYING EXPERIENCE
Our sales consultant TONY KARATZIA was a pleasure to work with. We found RUBEN ARCILA to be very knowledgeable and patient ,he took his time explaining. MARIE was an exceptional .THANKS DCH ACURA.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts and experience with our team. I am pleased that we could provide you with a pleasurable car experience. I am looking forward to working with you again, always feel free to contact us with any questions. Ruben Arcila, General Sales Manager
Great experience with DCH Montclair Acura
I usually shop around hard and 2 my previous vehicles were leased far far way, 75-100 miles way. I stopped by DCH just to look around and did not plan, nor expected any deals. I met Don Nardone and I was surprised of his professionalism and experience. When you lease a car you need to put together some basic, but critical numbers, like selling price, money factor, residual. From my experience a lot of dealerships start playing around, just giving you final number and you have to fight to get all info. Don quickly got what I asked for, negotiation part was painless and a week later I got my brand new 2015 MDX. Cannot be more happy with this dealership and great salesman, Don Nardone. Thanks,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sergiy, thank you bestowing us with a five-star rating! I am happy to hear that Don was able to fit you out with a great new vehicle with ease and comfort. Thank you for your business and enjoy your new 2015 MDX!
Excellent Experience at DCH
I worked with Walter on a 2015 MDX over the summer and he worked up an excellent. I however decided to stay with the 2012 MDX and every month Walter would just check-in. He offered all around excellent service at the time but we decided to keep the current car until we got closer to the lease termination. Last Friday I reached out to him again over the phone driving home from VA. Once again he worked with me patiently and by that evening we had a agreed on price. He also gave me good advise on working with Honda financing and everything worked out as I had hoped. The dealer even offered me an excellent price on my 2012 MDX and they bought it instead of turning it early off the lease. I took delivery of the vehicle the following Monday evening, nothing was rushed again all coordinated by Walter. All in all and excellent experience and I would highly recommend this dealership. This is my 4th MDX and the 1st one from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Engee, I am glad that you enjoyed working with Walter throughout your new Acura MDX purchase. Walter has a great way of connecting with his customers and providing them with outstanding customer service. We truly appreciate your recommendation and five-star review. If you have any questions about your new MDX, always feel free to reach out to us. Congrats on your Acura, and I am glad we could earn your business. Thank You, Ruben Arcila, General Sales Manager
Great
Everything is great at DCH Montclair Acura,even the taste of the double espresso . The whole experience from start to finish was wonderful! It took no time to complete the sale. Thanks to every body there.and special thank to Tony and Benjamin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am pleased to hear that you enjoyed your double espresso, and working with Tony and Benjamin. Tony is one of elite sales consultants and really makes every buying experience stress-free. Thank you for sharing your experience and we are looking forward to getting you know you better. Thank You, Ruben Arcila, General Sales Manager
Finally a Stress Free Cay Buying Experience
Purchased a Certified Pre-owned Acura TL and by far the easiest car buying experience in my life. Most of the transaction took place via email and phone and when I went in to the dealership I was ready ready to go to battle considering all my prior experiences. To my suprise all I did was test drive the car, drop off my Audi which I was trading in, sign the paperwork and we were on our way home. I seriously can't see myself going to buy my car anywhere else in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with our team here at DCH Montclair Acura. We always strive to provide our customers with seamless and enjoyable purchasing experiences. I am glad we could provide you with a different buying process and we truly appreciate your great review. We are looking forward to working with you again and continuing to assist you with all your car needs. Ruben Arcila, General Sales Manager
Finally!
I am guessing that anyone in need of a car would agree that buying one is at the top of the list for one of life's most unpleasant experiences. I am finally pleased to say that working Don Nardone and his team at DCH Montclair allowed us to purchase the vehicle we needed for our family without a lot of unnecessary drama, circus like gimmicks, delay tactics and wait time. Thank you for the positive experience and it will be with great confidence that we recommend DCH Montclair to those in need of a car (new or used).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anna, Thank you for taking the time to share your positive car-buying experience with Don here at DCH Montclair Acura. I am thrilled that Don and our team were able to alter your list of "life's most unpleasant experiences"! We truly take pride in being upfront with all of our pricing, saving our customers time at the dealership and getting to know our customers. Your recommendation is greatly appreciated! We are looking forward to working with you again and always feel free to reach out to us for any sales or service needs. Ruben Arcila, General Sales Manager
Great Experience
I leased the 2015 Acura ILX from the DCH Montclair Acura last week. Tony Karatzia was working with me on this lease. The whole experience from start to finish was wonderful! It took no time to complete the sale. Thanks to every body there. Vadim.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vadim, Our goal is to provide every customer with a smooth and stress-free car process. I am thrilled to hear that Tony and our team was able to show you this first-hand. Thank you for sharing your lease experience and leaving us a review. We are looking forward to continuing to work with you. Ruben Arcila, General Sales Manager