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DCH Montclair Acura

(2,741 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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It was a pleasure working with Walter at DCH.

It was a pleasure working with Walter at DCH. My lease was ending and he made it easy for me to review my options and ultimately buy my car. He responded quickly when I called, did not push too hard for extras, and was efficient overall. Same for Vipin in finance dept. Always nice to work with car professionals who do not BS you. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Nicholas, it's wonderful to see you are pleased with your recent experience. We look forward to seeing you again in the future!

Every point of the transaction was professional and

Every point of the transaction was professional and efficient. Walter was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi John it's great to see Walter was a pleasure to work with during your visit. Come see us again in the future!

Paul Wong is one of the best sales person Ive had ever

Paul Wong is one of the best sales person Ive had ever worked with. He was polite, honest, and very knowledgeable in what he is presenting. He made my buying experience quick and easy. I highly recommend anyone to go see Paul! 10/10 would work with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we truly appreciate your kind words about Paul. Thank you for the recommendation, see you next time!

Paul is an amazing professional sales person.

Paul is an amazing professional sales person. Very helpful and patience.I had a smooth purchase experience with him .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Janet, thank you for the kind words about Paul. See you next time!

Excellent service.

Excellent service. Attention to detail. Walter, Lora, & Shawn were nothing but professional and personable. Loved my experience. Thanks. & Nicole loves her Acura RDX !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it's great to see you had an excellent experience with Walter, Lora, Shawn and Nicole. We look forward to seeing you again in the future!

The sales person very professional and nice (Paul Wong)

The sales person very professional and nice (Paul Wong) and they managed all the paperwork fast and easy. . Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Marlen, thank you for sharing this feedback. I would like the opportunity to learn more about your experience. Please contact me at your earliest, thank you. Nitin Bassi 973-433-6251 General Sales Manager

Consumer response

Hi! I don’t know what time call, I know you guys are always busy . My phone number is 908-448-6689 if someone wants to call me. Thank you.

Tony K was my salesman.

Tony K was my salesman. He listened to what I wanted and made sure I got the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Nancy, we appreciate your feedback and look forward to working with you again in the future!

Best dealership

This is my second car from Tony and Al. Great team to do business with. My wife and I will definitely be back to see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Jeff, congrats on the new ride! We value your continued loyalty and look forward to your next visit!

I was in the market for a new car after totaling mine so

I was in the market for a new car after totaling mine so I was referred to Montclair Acura. Harry and Keith were great. Very easy to work with and set me up in a pre owned TSX. Would refer to my friends and family and definitely buy from again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, we're pleased to see you had a great experience with Harry and Keith! See you next time!

Harry and the team at DCH were top notch!

Harry and the team at DCH were top notch! From walking in the door to taking delivery of the vehicle everyone was professional and offered their assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Dawn, we appreciate your feedback about Harry and the rest of our team delivering top notch service during your visit! See you next time!