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DCH Montclair Acura

(2,741 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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DCH Acura was super helpful and ridiculously easy to work

DCH Acura was super helpful and ridiculously easy to work with! I went with my boyfriend to purchase his new 2023 Integra and this wasn't my first choice of Friday night plans, but it was such a great and easy transaction. We had the pleasure of working with Bonnie Malcomson. The minute we met she was so relatable and very easy to work with. We are a young couple and this was my boyfriends first big purchase. Bonnie was easy going and very supportive. Purchasing a car is a very stressful situation but Bonnie was truly a wave of peace and kept my boyfriend and I at ease. She really had our interests and needs at top priority and was very flexible/helpful during negotiations. She kept a great attitude and kept things running smoothly. My boyfriend has a lot of car knowledge and Bonnie recognized this as well, she was not overly pushy which we loved! When we asked to speak with her manager Michale, to finalize pricing negotiations she was super pleasant about it and was never bothered. Michale was very kind as well and very approachable, how could he not be if he was rocking a matching tie and sock combo with his cute dog on it! Overall a very easy and smooth experience! We will 100% recommend DCH Acura and especially Bonnie for future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, congrats on the new vehicle! We appreciate your feedback and your business. Let us know how else we may help in the future! Have a great day!

Walter and his team were solid in getting a fair deal

Walter and his team were solid in getting a fair deal done quickly. Well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us at DCH Montclair Acura a five-star review. We appreciate your business and look forward to welcoming you back for any future needs.

We did everything in 2 hours test drive finance and

We did everything in 2 hours test drive finance and everything the service was excellent bonnie malcomson was my sales person she was so amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Javier, thank you for your great review, our Sales Team appreciates it. We are thrilled to learn you enjoyed an excellent car buying experience. Congratulations on your new vehicle. We look forward to welcoming you back to DCH Montclair Acura for any future needs.

Consumer response

Thank you 🙏

DCH Acura is one of the most helpful dealers I’ve ever

DCH Acura is one of the most helpful dealers I’ve ever experienced. The staff was very kind and answered all questions I had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Josh. We are pleased to have been helpful during your visit with us. We at DCH Montclair Acura strive to provide positive experiences. It was a pleasure working with you and we hope to assist you again.

I had another extremely positive experience with Walter

I had another extremely positive experience with Walter Goldman and Barbara Nunez in leasing a beautiful 2022 MDX type-S advanced package. It's at least my 6th vehicle obtained from this dealership over more than a decade, and will be my go-to dealership for as long as I continue to enjoy Acura vehicles.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your 2022 Acura MDX Type S! We are always thrilled when our Sales Team can help our customers drive off in something they enjoy. DCH Montclair Acura is thankful your returning business and appreciates having you as a valued customer. As always, we are looking forward to seeing you again!

I was very helped and pleased with my vehicle and the

I was very helped and pleased with my vehicle and the workers, amazing experience & luis was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to have provided you with a helpful and pleasing servicing visit here at DCH Montclair Acura. It is thrilling to know that our Service Team is giving our customers amazing experiences. We look forward to assisting you with any future automotive needs!

What a fantastic car buying experience!

What a fantastic car buying experience! An over and above effort to make sure the purchase was exactly what was promised, with a delivery experience that truly values your time. Far above a 5 Star experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to see you had a fantastic car buying experience! Let us know how else we may help in the future!

Fred was my car salesman when i visited this location.

Fred was my car salesman when i visited this location. Fred was extremely helpful in helping me find the right vehicle for me and was very polite and patient in getting all my paper work situated with the vehicle. My experience at this dealership was delightful and I highly recommend you stop by and ask for Fred for all your car buying needs. Stay bless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Jayden, we appreciate your kind words about Fred. See you next time!

Great service!

Great service! Everyone was so nice and helpful. Would highly recommend to anyone looking for a vehicle to check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to see you received great service from our team! We appreciate the recommendation and look forward to seeing you again!

Great service.

Great service. Pretty good selection considering the inventory of new and used cars at this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased you received great service during your visit. See you next time!