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DCH Montclair Acura

(2,741 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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I would highly recommend this dealership.

I would highly recommend this dealership. Anthony and Al were great! Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review and amazing rating! DCH Montclair Acura is glad to have you as an amazing customer and welcomes you back for your future automotive needs.

The ENTIRE team at DCH Montclair Acura is beyond amazing!

The ENTIRE team at DCH Montclair Acura is beyond amazing! I am so proud to be part of the "family". Yet another amazing experience this week. Got a gorgeous MDX Type-S. Paul Wong was super friendly and helpful. He even stayed late with me to make sure my car was finished and I was completely satisfied. That speaks volumes of his character, professionalism, as well as the great way this dealership is ran. I HIGHLY recommend this dealership!! 10/10 by far

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is a delight to receive your 5-star recommendation. Paul is a first class team member and we're thrilled that you enjoyed working with him to complete your purchase. Safe travels in your MDX Type-S!

It's a great experience with with Luis, he never push or

It's a great experience with with Luis, he never push or play any sales tactics. Plain and simple. Will definitely do business with DCH again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to see you had a great experience with Luis. We look forward to seeing you again in the future!

We’ve worked with Paul Wong for years over multiple

We’ve worked with Paul Wong for years over multiple transactions. One word: Supurb. He’s helpful and extremely insightful. He’s helped with both rental and new. Ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your kind words about Paul and love that you continue to trust us with your vehicle needs! We look forward to seeing you again in the future!

I purchased a new vehicle in April from Luis Escalate He

I purchased a new vehicle in April from Luis Escalate He was helpful and knowledgeable. The whole process was seamless and the staff was amazing. The employee who signed paperwork with me was helpful and made the me feel comfortable and took his time to explain everything. I can’t recommend this dealership enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, congrats on the new ride! It's wonderful to see Luis and the team were amazing to work with and made the car buying process seamless. We look forward to seeing you again in the future!

Amazing salesguy with layback style, this type of

Amazing salesguy with layback style, this type of attitude is well appreciated. Does not persuade me to buy something I might regret later nor push me back as this car is not for you. So he well respected the customer to make their decision while providing them all the non-biased facts. This is what sales people supposed to do business. Very appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Izzy, we appreciate your positive feedback! Let us know if there is anything we can help with in the future!

Bonnie and Michael were great to work with from start to

Bonnie and Michael were great to work with from start to finish. I went there just to look at cars and ended up leasing a brand new 2023 Acura Integra. I highly recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Alexandria, we're glad to see Bonnie and Michael were great to work with during your visit. We appreciate the recommendation and look forward to seeing you again!

Best first buying experience I could've asked for

I had a great experience buying my first car from DCH Montclair Acura. Being a younger female who is new to the car market, purchasing a car is pretty intimidating but Omer, Keith, and Al took great care of me and answered any questions I had. Omer, the auto technician, responded to every question we had and sent pictures as requested. He even went the extra mile to point out any flaws that didn’t show in pictures so there would be no surprises when we saw the car. He also made sure to show us every inch of the car by putting it on the lift and was willing to take his time explaining the features of the car. I couldn’t be happier with the service provided by Keith, our salesman, and his knowledge of the cars themselves. Al was very helpful and knowledgeable in answering all of our questions when it came to finances. He was more than willing to help us explore various options for financing and payments and made sure we were comfortable every step of the way with his light-hearted jokes every now and then. All in all, I came without a vehicle and left with one that I could not be happier with :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Masarrah, we're pleased to see you had a great first car buying experience with us! Let us know if there is anything else our team can help with in the future. Have a great day!

Luis was great to work with from start to finish.

Luis was great to work with from start to finish. Full transparency and he quickly got me the deal I was looking for. Awesome dealership and would highly recommend anyone in the market to check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, its' wonderful to see Luis was great to work with durning your visit. We appreciate the recommendation and look forward to seeing you again in the future!

We bought a new Acura RDX last month from DCH Acura.

We bought a new Acura RDX last month from DCH Acura. Bonnie Malcomson was very helpful. She was knowledgeable about the car and she helped us narrow down the selection pretty quickly based on our preferences. She also followed up with us multiple times after the sale to ensure we get our plates and accessories delivered on time. Very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, congrats on the new vehicle. We are glad to hear Bonnie was helpful before and after your pleasant experience. Let us know if there is anything else we may help with in the future!