Reviews
For fast and efficient service on your car
Each employee I came in contact with was very polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always to see the wallace family at Route 23 Automall. Thank you for using our Quick Lane. Hope to see you again soon.
Good, quick service.
Good, quick service. I received 3 oil changes when I bought my car new.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike Thank you for the nice review and the 5 star rating.
You get what you pay for
As you know, Patty McNamara is the perfect service representative. I've been dealing with her for more years than either of us want to admit to. She is the reason I continue to bring my 2007 Edge for service and the reason we leased our 2017 Escape. She knows her business and her customers and treats them like good friends, not customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William Slater, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!
Quick Lane Service at 23
Missed Linda tho at Quick Lane. Quick lane is thorough and am confident with their service and recommendations.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Edward Caldwell, thank you for taking the time out of your day to tell us about your experience. Thank you, and have a fantastic day!
Repair
The staff was very friendly and helpful in explaining what needed to be done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like yours provide encouraging feedback. We hope you continue to choose Route 23 Auto Mall for all your vehicle needs! Take care!
The Best!
My service was completed promptly for the exact amount that was quoted to me by my service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
Charles G
Always perfect service work !!! I always bring my vehicles here for service because its done right the first time and Patti takes great care of us!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow 5 Stars, Thank you Charles.Safe Travels.
Service
Prompt friendly service at the quick lane...... In and out in less than an hour and a half.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pete Thank you for the nice review. Hope to see you in service next time.
Great Service
Always feel they are being honest with what work is needed to be done. Megan was wonderful to work with. Comfortable wait, and always efficient with loaner cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you.
2016 Ford Explorer Service
Good experience. It was very busy that morning but the staff made provided me clear understanding of the situation. Vehicle was serviced within reasonable time frame despite high volume of other clients.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Route 23 Auto Mall for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you again for choosing Route 23 Auto Mall, and we hope to see you again soon!