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Route 23 Automall

(404 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (866) 592-9125 (866) 592-9125
Used (888) 820-6550 (888) 820-6550
Service (866) 502-8953 (866) 502-8953

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 23 Automall from DealerRater.

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Alexis, was very efficient and professional at the

Alexis, was very efficient and professional at the service center. I will go again just for his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Michael and the team were terrific!

Michael and the team were terrific! I was very impressed with the levels of professionalism and integrity throughout everyone involved in the process. Michael was very polite and efficient- he really made it a positive experience. It is refreshing to meet a salesman (as well as a full team) that cares about quality and customer satisfaction to that extent. I will definitely be recommending friends and family to do business there. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The dealership is truly a family atmosphere!

The dealership is truly a family atmosphere!!I have purchased many vehicles here and will continue to do so!!This last visit Lenny was outstanding and so are all involved!!Thank you for convincing me to get my 2024 Ranger XLT the Cactus Gray is definitely a head turner!!!Philip Cusmano

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Incredible Customer Service and great attention to every

Incredible Customer Service and great attention to every detail. Very kind, courteous and respectful to my time and availability

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent and quick service.

Excellent and quick service. Knowledge and friendly staff which explained the repairs when completed, definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service and personal attention.

Excellent customer service and personal attention. Kept me up to date on the progression of the repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service clean waiting area very satisfied front

Excellent service clean waiting area very satisfied front desk polite abd efficient will definrtly go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people great service.

Great people great service. All so nice and took care of me and my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I took my F-150 to the Auto-Body shop there and they were

I took my F-150 to the Auto-Body shop there and they were the most professional, organized, courteous staff I have ever dealt with at a car dealership. Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Patty was very responsive to my vehicle’s service issue,

Patty was very responsive to my vehicle’s service issue, scheduling me for the following day and having the vehicle serviced and returned back to me by the next day. 23 Automall service department kept my business on the road to service my customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.