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Route 23 Automall

(414 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (866) 592-9125 (866) 592-9125
Used (888) 820-6550 (888) 820-6550
Service (866) 502-8953 (866) 502-8953

Reviews

(414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 23 Automall from DealerRater.

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Carlos was very knowledgeable and answered all my

Carlos was very knowledgeable and answered all my questions. Would recommend the dealership and especially Carlos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Two days in service for a scheduled oil change, tire

Two days in service for a scheduled oil change, tire rotation and Sync s/w update is ridiculous. And this is the second time a simple scheduled service took two days. Also, I had to call at end of each day to find out status of service because Route 23 Automall made no attempt to contact me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience dealing with Michael.

I had a great experience dealing with Michael. My Ranger is my third Ford product. I love my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was great to work with Michael.

It was great to work with Michael. Very knowledgeable and easy to work with. He thought through different options with me and made a good recommendations. Very smooth experience and would recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Michael was wonderful to work with.

Michael was wonderful to work with. He was extremely knowledgeable about the product and interested in my life style and reasoning for choosing the Bronco and my trim of choice. He made the buying process stress free. Overall the dealership was pleasant, professional and offered full visibility into the buying process. Highly recommend Mike and Rte 23.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got the new Bronco!

Got the new Bronco! It’s awesome! Big thank you to Brian Barna helping me out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Just bought a new car today and had a very smooth no

Just bought a new car today and had a very smooth no hassle experience. Entire staff was very helpful and a big shoutout to both Brian and Scott Barna they were the xxxx!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The salesman Will was right on point ,was honest and very

The salesman Will was right on point ,was honest and very attentive.I would buy at 23 ford again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My family has been purchasing vehicles from Route 23

My family has been purchasing vehicles from Route 23 AutoMall for 15 years and the service has always been excellent. Brian assisted me with finding the perfect car. He was patient and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Polite helpful and efficient.

Polite helpful and efficient. In and out quickly. I have said enough. why 15 words?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.