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Route 23 Automall

(404 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (866) 592-9125 (866) 592-9125
Used (888) 820-6550 (888) 820-6550
Service (866) 502-8953 (866) 502-8953

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 23 Automall from DealerRater.

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My family and I are very pleased with the excellent

My family and I are very pleased with the excellent attention to sales and service of this dealer. For more than 30 years I am still happy to continue using FORD cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We always get great service from this dealer and the

We always get great service from this dealer and the quick lane center. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best staff and service.

The best staff and service. Best ford dealership I was ever in, hands down. Excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff is courteous and friendly, the facilities are

The staff is courteous and friendly, the facilities are pleasant and clean and the work is top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is a great to buy or service a vehicle.

This is a great to buy or service a vehicle. No hard sell, they give you all the options and the time to choose.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Patty is absolutely on her game.

Patty is absolutely on her game. I couldn’t be happier with the way I was treated. Her communication is top notch. By far the best service I have ever gotten.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They listen to their customers and respond to any

They listen to their customers and respond to any concerns. I have been a customer for a couple years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve been going to Rt 23 Auto Mall for years and every

I’ve been going to Rt 23 Auto Mall for years and every time I’ve been there they are helpful with everything that goes on! Everyone that works there is always helpful and goes out of there way!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

## A Dream Team at 23 Ford: Dwight & Solomon Shine!

## A Dream Team at 23 Ford: Dwight & Solomon Shine! Looking for a fantastic car buying experience? Look no further than 23 Ford in Butler, NJ! My recent visit was top-notch thanks to the exceptional service of Dwight, the salesman, and Solomon, the general manager. **Dwight: Your Pilot to a Perfect Purchase** From the moment I walked in, Dwight was a star. He wasn't your typical pushy salesperson. He was a polite, expertly navigating my needs and guiding me towards the perfect car. His efficiency was impressive, saving me valuable time without compromising on attentiveness. **Solomon: Ensures a Smooth Takeoff** Solomon, the general manager, deserves recognition as well. His presence assured me that customer satisfaction is a top priority at 23 Ford. He made the entire process smooth and stress-free, like a well-oiled machine. **The Perfect Team for Your Car Buying Journey** If you're looking for a dealership where you'll feel valued and respected, look no further than 23 Ford. Dwight's expertise and Solomon's leadership make them a dream team. I highly recommend them – you won't be disappointed! Joan Kolesar Greenwood Lake NY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very courteous and professional interaction with both

Very courteous and professional interaction with both service and sales. The service is always done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.