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Route 23 Automall

(421 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (866) 592-9125 (866) 592-9125
Used (888) 820-6550 (888) 820-6550
Service (866) 502-8953 (866) 502-8953

Reviews

(421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 23 Automall from DealerRater.

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Michael was wonderful to work with.

Michael was wonderful to work with. He was extremely knowledgeable about the product and interested in my life style and reasoning for choosing the Bronco and my trim of choice. He made the buying process stress free. Overall the dealership was pleasant, professional and offered full visibility into the buying process. Highly recommend Mike and Rte 23.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was great to work with Michael.

It was great to work with Michael. Very knowledgeable and easy to work with. He thought through different options with me and made a good recommendations. Very smooth experience and would recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience dealing with Michael.

I had a great experience dealing with Michael. My Ranger is my third Ford product. I love my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman Will was right on point ,was honest and very

The salesman Will was right on point ,was honest and very attentive.I would buy at 23 ford again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Just bought a new car today and had a very smooth no

Just bought a new car today and had a very smooth no hassle experience. Entire staff was very helpful and a big shoutout to both Brian and Scott Barna they were the xxxx!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My family has been purchasing vehicles from Route 23

My family has been purchasing vehicles from Route 23 AutoMall for 15 years and the service has always been excellent. Brian assisted me with finding the perfect car. He was patient and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Polite helpful and efficient.

Polite helpful and efficient. In and out quickly. I have said enough. why 15 words?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Alexis, was very efficient and professional at the

Alexis, was very efficient and professional at the service center. I will go again just for his service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Michael and the team were terrific!

Michael and the team were terrific! I was very impressed with the levels of professionalism and integrity throughout everyone involved in the process. Michael was very polite and efficient- he really made it a positive experience. It is refreshing to meet a salesman (as well as a full team) that cares about quality and customer satisfaction to that extent. I will definitely be recommending friends and family to do business there. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The dealership is truly a family atmosphere!

The dealership is truly a family atmosphere!!I have purchased many vehicles here and will continue to do so!!This last visit Lenny was outstanding and so are all involved!!Thank you for convincing me to get my 2024 Ranger XLT the Cactus Gray is definitely a head turner!!!Philip Cusmano

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.