Skip to main content

Jack Daniels Audi of Upper Saddle River

(981 reviews)
Visit Jack Daniels Audi of Upper Saddle River
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 356-3721 (855) 356-3721
Used (855) 356-3744 (855) 356-3744
Service (888) 811-4021 (888) 811-4021

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Upper Saddle River from DealerRater.

Want to share your experience with this dealership?

Write a review

They made car buying a pleasure. One of the best...

They made car buying a pleasure. One of the best experiences I’ve had. Spiro was just outstanding. In every detail of the process. I highly recommend Spiro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Peter was a great help from the moment my dad and I...

Peter was a great help from the moment my dad and I walked in looking to purchase a used Audi A3. He was patient throughout the process and answered all questions we had. I’m extremely happy with my new car! Carlos was was also a pleasure to work with when reviewing payment and warranty options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Huge thanks to Pete and Carlos, amazing service from...

Huge thanks to Pete and Carlos, amazing service from start to finish - they both made buying a car easy, affordable with outstanding customer service. thanks to you both, I know we will be long term customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Peter was great! Smooth lease transition! Thank you for...

Peter was great! Smooth lease transition! Thank you for making this easy! My Audi is beautiful, exactly what I was looking for. Thank you, again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent dealer and dealership that provided exceptional...

Excellent dealer and dealership that provided exceptional service. Ariel truly did an amazing job, provided quick follow-up and was extremely thorough. The entire staff, including Adam in Finance, was extremely friendly and professional and made it a wonderful experience. The best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing customer service. Super friendly, professional...

Amazing customer service. Super friendly, professional and helpful staff. I was able to drive out with my new car the same day! I am supper happy with my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was in market for a new Q5 for some time, and Michael...

I was in market for a new Q5 for some time, and Michael was a real pleasure to work with. Very knowledgeable and no bs. He was very fair throughout the process, and getting into my new car very easy. He even followed up to make sure everything was great with the car. Highly recommend working with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been looking for an A5 Cabriolet for months. Jack...

I have been looking for an A5 Cabriolet for months. Jack Daniels had one and it was in my garage 8 hours later. Thanks for getting me out so quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ariel was beyond a doubt the sweetest and most...

Ariel was beyond a doubt the sweetest and most professional salesperson that I have ever had the pleasure of dealing with. She made the buying process quick and seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with Michael Condosta. He made it easy...

Great experience with Michael Condosta. He made it easy for me to test drive and was relaxed about how long I went out etc. -He dealt with my insurance etc, and gave me a coupon for a fill up of gas. And I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.