Reviews
15,000 service
Jorge was great as he checked me in quickly and answered any questions I had. I would like to see a better snack/food spread in the future. It didn’t look very appealing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Michael! We greatly appreciate the feedback! We are currently looking into our spread to see if we can do something to enhance it. We're happy Jorge could help!
Excellent experience
We had an excellent experience with Steve at prestige Lexus. We came from a distance and had to do everything through email or phone but Steve made it as smooth as possible. He always got back to us very quickly. When we went to the dealership the entire purchase process was all prepared and didn’t take very long at all. We are very happy with our experience at prestige because of Steve!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Tina! Thank you for coming the extra miles to work with our dealership, and we hope our team went the extra mile when it came to helping you have a positive experience!
Rountine Oil Change
Jorge was a pleasure to work with. He is alert, cost conscious, and thorough in his explanations of service and car care. I have been using the Prestige, Ramsey, dealership for service since 2004.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review! We greatly appreciate your loyalty to our dealership all these years!
Timely professional courteous
Dealership had an appointment set based on my roadside assistance call. Mark handled service call with great professionalism and curtesy. He even offered an office for my use while I waited. Mark has handled my service in the past and he has been consistent with his service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We're happy Mark was able to make your experience a positive one! We're always here to help with your service needs!
Certified Preowned
My husband and I stopped by at Prestige Lexus looking for a CPO Lexus. Bryant worked with us and was extremely patient and took the time to show us various options and test drive several cars. All of this was done with no pressure to buy. Bryant ultimately helped us find a car that we are extremely happy with. I highly recommend Bryant and Prestige Lexus in NJ.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We're happy both you and your husband has a positive experience! Thank you for choosing Prestige Lexus!
Hassle free experience!
I hate car shopping. Kimberly made it a fun experience for me and my family. She was warm and very patient. I’m looking forward to working with her again on my next car purchase! Thank you Kimberly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Emmanuel! We're happy Kim could help!
Very professional!
The minute you pull up you are treated with respect. Very kind and professional staff. Mark is wonderful. He explains everything. He went above and beyond. Thank you Mark.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks you! We're happy we were able to express to you how much we respect our customers!
Amazing...
The whole process was very easy; she's professional, friendly and knowledgeable. Thank you, to the entire team at Prestige, your professionalism is outstanding. Dan Kevin Murray Leslie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We're happy our team was able to help!
Stress free
After decades dreading the car buying process, it was time to shop for a car. Michele was a breath of fresh air. Pleasant, professional and patient, she is an asset to Prestige Lexus and absolutely the reason I now own a beautiful ES 350.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! Enjoy your ES!
Battery problems
They identified that a replacement battery was no totally necessary. It was nice not to be pushed into spending money. I replaced the battery anyway!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We strive to be as honest as possible to our clients!
