Reviews
Awesome experience
I just bought a new Jeep Grand Cherokee from this dealership and Jose Bustamante was the sales person. It was such a smooth experience and there was no pressure from anyone. Jose was helpful, friendly and very knowledgeable. From now on, I will always use this dealership, especially if Jose is still there. Try it yourself, you won't be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lucy, Thanks for the positive review. We are glad to hear Jose made your experience so wonderful. Enjoy your Jeep Grand Cherokee! - Chrysler Dodge Jeep of Paramus
Great Buying Experience, Great Vehicle!
I went yesterday with my mind set on finally test driving a car that I've been researching online for a while, the Jeep Cherokee Limited. I decided to do a test drive and Jose Bustamante greeted me and immediately started helping me with the purchase process. He took me to the lot and we started looking at sticker prices and the options, he gave me enough information so I can decide what options I wanted in the car and which ones I can leave without. He looked at the entire stock and compared prices between the SUVs that had the options I wanted and provided me with the absolute best option on pricing based on my demands. After that we started negotiating and he was able to make the process a conversation rather than feeling hustled. He asked me questions to make sure that I qualify for any specials available and brought down the price significantly from sticker. I truly felt like I walked out with a great deal and was very happy with my new SUV. Great Dealer, Great Choices, but overall great sales person. If you come to the dealer MAKE SURE you ask for Jose Bustamante "Busta" and you will not regret it. Even if you are just looking and not ready to pull the trigger, he will make your stay as pleasant as possible. Thanks again Jose and Jeep Route 4 Paramus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joan, Thanks again for writing this awesome review. We are really pleased to hear that Jose was so accommodating during your visit. Make sure to stop by again! - Chrysler Dodge Jeep of Paramus
This dealership sucks
So I bought a 2015 1500 ram 2 months ago I had engine problems at 2000 miles and they spent two weeks trying to fix the problem they had me rent a car eventually after complaining they gave me a rental. I was told and it was written in my contract for a free oil change they didn't want to give me my free oil change. But after seeing who they was dealing with they changed they mind. I open up a case with Chrysler about my engine problem. So they knew not to mess with me. I wouldn't recommend this dealership to anyone they know how to take your money but they do not help you. They will give you the run around.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great car, extremely pleasant buying experience!
I went to Route 4 Jeep to take a look at their Jeep Cherokee Limited Selection. Jose Bustamante "Busta" made the experience very enjoyable. He not only showed me the SUVs in the lot, test drove the SUV I wanted (of course the fully loaded), but he explained very detailed the options and the sticker price. We then went down to his desk and looked at the entire inventory to find the car that I wanted without any of the bells and whistles I didn't care for. I was able to still get the "fully loaded" experience but with 4k less in the price tag. After that we negotiated the price, he was far and I felt extremely happy with the service, with the selection and with the purchase experience. Will definitely recommend the dealer and Jose again and again! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this awesome review. We are really glad to hear Jose was so helpful. Make sure to stop by again if you have any questions! - Chrysler Dodge Jeep of Paramus
Very good car buying experience
My wife and I recently had a really great car buying experience at this dealership. What made it most memorable and worthy of taking the time to write this review was the salesperson, Jose B. He was outstanding, knowledgeable, helpful and enjoyable to work with. He did not make us feel pressured and the whole process went well. I would definitely go back there the next time we need a car. I highly recommend using this dealership and make sure you ask for Jose.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us this great review. We are happy to hear Jose was so accommodating. Please come see us again soon! - Chrysler Dodge Jeep Ram of Paramus
Excellent experience
I just bought a new Jeep Grand Cherokee from this dealership and Jose Bustamante was the sales person. It was such a smooth experience and there was no pressure from anyone. Jose was helpful, friendly and very knowledgeable. From now on, I will always use this dealership, especially if Jose is still there. Try it yourself, you won't be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lucy, Thank you for taking the time to write us this great review. We are happy to hear Jose was so helpful. Enjoy your Jeep Grand Cherokee and stop by again soon! - Chrysler Dodge Jeep of Paramus
Helpful and Joyful
I recently came to Dodge in hopes of buying a new Dart. I was helped by Anthony Bolootta. He was joyful to work with. I've never dealt with a dealer more helpful, patient and intelligent. He listened to all of my questions and answered. He represents Dodge in a very positive way and I don't see myself buying from anywhere else ever again. In fact, he even suggested that I sell my Ford. He could work within my interests and seemed very concerned in my interests as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this awesome review. We are happy to hear Anthony was so helpful. Make sure to stop by again if you need anything! - Chrysler Dodge Jeep of Paramus
Great experience
My wife and I recently made a purchase at this dealership and were treated great. This was the easiest car buying experience I have ever gone through. What made it especially great was the salesperson Jose Bustamante. He was helpful, knowledgeable and genuine. There was no pressure at any point and we were very pleased. I highly recommend them and when you go there, ask for Jose.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi William, Thank you for this great review. We are happy to hear Jose was so wonderful with you and your wife. Please come see us again soon! - Chrysler Dodge Jeep of Paramus
Hi William, Thank you for this great review. We are happy to hear Jose was so wonderful with you and your wife. Please come see us again soon! - Chrysler Dodge Jeep of Paramus
The best dealership in North jersey
This is the best dealership in the north. Yesturday I made my dream car purchase thanks to Jose Bustamante. He provided me with the best service and he promised me that I would walk out a happy person,and I did. Jose gave me the best deal he is a hard worker and I will always recommend him to family and friends. Thank you for your service Jose.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review. We are happy to hear Jose made your time with us so wonderful. - Chrysler Dodge Jeep of Paramus
Great Experience!
Wow!!!! What a great experience!!!!My sales person, Jose Bustamante was absolutely great! !! Not only did he make my family and I have a great time, which is rare when purchasing a vehicle, he delivered on what he said he would accomplish. I was specific of what I wanted and he delivered. This dealership is lucky to have him. Great personality, lots of smiles, good eye contact, and very funny! !!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this great review. We really appreciate it! We are so very happy to hear Jose was so helpful. Make sure to stop by again if you need anything! - Chrysler Dodge Jeep of Paramus