Reviews
Great Service
I never write reviews for anything but I feel I must after the great service I received at Paramus Chrysler jeep dodge dealership. Buying a car can be a very painful process but Jose Bustamante made it as painless as possible. He was an excellent salesman very professional and pleasant to work with. He really paid attention to what we were looking for and gave us exactly that. He advocated for us and made sure we got the best deal possible. He has checked up on us several times since buying the car and you can tell he genuinely cares about his clients. I will recommend this dealership and Jose Bustamante to all of my friends and family in the market for a new car. My boyfriend and I are so happy with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kathy, Thank you for this wonderful review. We are very pleased to hear Jose was so helpful. Enjoy your vehicle and make sure to come see us again soon! - Chrysler Dodge Jeep of Paramus
Great service. Jose Bustamante is the best salesperson!
I never write reviews for anything but I feel I must after the great service I received Chrysler Dodge Jeep of Paramus. Buying a car can be a very painful process but Jose Bustamante made it as painless as possible. He was an excellent salesman very professional and pleasant to work with. He really paid attention to what we were looking for and gave us exactly that. He advocated for us and made sure we got the best deal possible. He has checked up on us several times since buying the car and you can tell he genuinely cares about his clients. I will recommend this dealership and Jose Bustamante to all of my friends and family in the market for a new car. My boyfriend and I are so happy with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this awesome review. We really appreciate it. We are happy to hear Jose was so helpful. Please come see us again soon!
Busta_Got_Cars @ Chrysler Dodge Jeep of Paramus
This was my second time around buying/leasing a brand new car but this was actually the first time I had a good time completing the process and that was due to our salesman Jose Bustamante. Jose was not only a professional in his service but extremely down to earth and honest. He went above and beyond to ensure I got everything i was looking for in my Jeep Grand Cherokee Limited while at the same time staying within my budget. Mr. Bustamante is a definite asset to the Chrysler Dodge Jeep RAM of Paramus Dealership and I'm sure he will excel in all his endeavors. Thank you sir for the smooth service, you're invited to my next BBQ and you can bet I'll be sure to send you anyone looking to get a new/used car from a A+ salesman!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this great review. We truly appreciate it. We are happy to hear Jose made your time with us so memorable. Please come see us again soon. Chrysler Dodge Jeep of Paramus
Great service
Very impressed by this dealership and staff. Would highly recommend. If you are looking for a vehicle whether new or used look no further. Check out Chrysler Dodge Jeep of Paramus. Ask for Jose Bustamante. Great salesman! Thanks again guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Fran, Thanks for this positive review. We are happy to hear Jose was so helpful. Let us know if you need anything in the future. Chrysler Dodge Jeep of Paramus
Great Service and Great Car
This was my second time around buying/leasing a brand new car but this was actually the first time I had a good time completing the process and that was due to our salesman Jose Bustamante. Jose was not only a professional in his service but extremely down to earth and honest. He went above and beyond to ensure I got everything i was looking for in my Jeep Grand Cherokee Limited while at the same time staying within my budget. Mr. Bustamante is a definite asset to the Chrysler Dodge Jeep RAM of Paramus Dealership and I'm sure he will excel in all his endeavors. Thank you sir for the smooth service, you're invited to my next BBQ and you can bet I'll be sure to send you anyone looking to get a new/used car from a A+ salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review. We are happy to hear your time with us was so wonderful. We look forward to seeing you again! Chrysler Dodge Jeep of Paramus
Great Experience!
After visiting many dealerships searching for a new vehicle, we purchased our new jeep through Chrysler Dodge Jeep of Paramus. We were very impressed by the staff. Very professional and knowledgeable. Would highly recommend. Special thanks to our salesman, Jose Bustamante!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate this positive review. Thank you! We are happy to hear Jose was so great. Enjoy your new Jeep and please come see us again soon!
My Sales experience
Michael Higgins was one of the few "non" salesmen types I've experienced which was for me, a very comfortable experience. Not pushy and willing to help you find the best fit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this great review! We are happy to hear Michael was so helpful. Let us know if you need anything in the future. We look forward to seeing you again.
Temporary Tag Expired and still waiting for my Registration
I purchased a 2012 Jeep Sahara April 30, 2015. The temporary tag they put on the vehicle is now expired. and I am still waiting for my registration so that I can use my tags from my previous car. This was only supposed to take a few day since we didn't ask for new plates. I've called and Txt the salesman several times, still no answer as to where the registration stands. Until I have it, I'm unable to legally drive the car or have it inspected. In addition, first payment to the Bank is due June 15th and nothing from them yet. Did they process my paperwork? Is it lost? I can't even get a call back and the front desk screens the calls so that you can't get to the people in charge.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Professional from beginning to end!
This place has its act together. Lots of employees looking to make your experience a good one. I was lucky enough to have Rich as my guy. He was very straightforward -- I felt like he wasn't going to dupe me at any point in the process. In fact, it was like he was looking out for me and trying to make the deal as sweet as he could. That included his willingness to come in on his day off to finish the deal. I loved his positive attitude, non-pushiness, willingness to sweeten the deal, and going above and beyond to make my experience a nice one. Definitely ask for Rich!!! :-)))))
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for this wonderful review. We really appreciate it. We are happy to hear Rich was so helpful. Please come see us again if you need anything in the future. Chrysler Dodge Jeep of Paramus
Worst dealership in the world
Rude and they play the game to make you wait for 2 hours.Had a jeep that I wanted told them that i wanted to make the purcgase 2 hours later I go into the finance office and get uelled at because i didn t have a certified check. I took the car for service for mirrors they didnt gave any and told me 4 hours after I waited . Service department sucks sales department sucks and this place sucks go to any other jeep dealer you cannot go wrong.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car