Reviews
Have had service work done at Chrysler of Paramus over...
Have had service work done at Chrysler of Paramus over the years. They aggressively do unneccessary servicing and part replacements. You will go to them for a minor repair or problem and they will enhance your minor adjustment or repair to a major "servicing". The primary servicing is that they service your wallet. Its obvious after a few service visits to them that their service consultants are evaluated on their job performance and pay buy how much they can extract from your wallet. Beware it will happen to you. They are preying on the unknowledgeable customer. One BS thing they constantly pull is to "Flush Your Brakes" for $130. Not add brake fluid, but completely flush your brake system. They try to instill fear that "your brake system may be contaminated" (their words). Of course most people fear losing braking ability and get the job done. Remember their primary objective is to service your wallet as much as your car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
SHADY! That word best describes my multiple bad...
SHADY! That word best describes my multiple bad experiences at Chrysler of Paramus on Route 4. The dealership has a terrible reputation in Northern New Jersey, dating back years! As I shared my multiple horror stories with people, I was amazed to learn how much information people had about the questionable business practices of Chrysler of Paramus. The individuals that work there, from the sales and service staff to the management, stink of that typical car salesman attitude that consumers have come to dread. Although these are my opinions, you are much better off buying a car from people who have nothing to due with the collection of dealerships in question (Chrysler of Paramus, Dodge of Paramus, etc.). Do not be deceived by the 5-Star status they boast- they are not to be trusted!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car