Chrysler Dodge Jeep RAM of Paramus

I highly recommend the service department. I have been a customer for years and have had only great experiences with Ralph Russo and Steve who used to be the Service Mgr.

Daniel is my Service Specialist Very Professional and Caring to my issues and needs. Each and every time a problem has occurred Daniel ,” Gets the Job Done.” I appreciate his attentiveness.

I walked in after being insulted by another dealership and was treated with respect!! Warren was amazing and helped me out!! I would go back in a heart beat!

This is my second lease with this dealership. Highly recommend this place and rep. Leo was very patient and helpful, great customer service overall. Thank you!

We have had Jeeps for many years. Ralph has gone above and beyond with keeping us apprised of what is happening with our vehicles. Always courteous. Great customer service.

As soon as i walked in the store I was greeted by the salesman Ray, and was given fast customer service. Mr Ray was quickly able to locate the vehicle I was looking for and took me to see it. Without hassle he was able to sit with me and give me a deal better than what i had in another dealership. The whole lease process was thoroughly explained and done with ease by him. He made sure to complete the transaction quickly and efficiently. He even went far and beyond by helping to put my tire locks for me at the last minute. Definitely not disappointed in coming from New York to New Jersey to get the car of my dreams and excellent customer service. Great deal

A a new customer, I had some questions concerning my lease. After numerous calls and messages never returned, it seems that my salesman had left the dealership. I guess they forgot to tell the receptionist or other employees so they could offer assistance. I have not been able to find out who is handling me as a customer during my lease term. I have left messages, if I can, since message machines are often full and sent emails. Never a reply. I even tried going thru the website for assistance. The website indicates " a response within 30 minutes" or the GM, Dean Redmond will contact you directly. This also never happens. If the GM does not return a customer's inquiry, then the staff will follow suit and also lack customer service skills. Mat Talmo was my salesman and seems to be the only employee(former) there with any customer relationship skills. Without Mat, our deal probably would not have happened since they tried to back out of the original deal. If they honor your agreement, is it worth the poor customer service? Once you sign, you can't get any further assistance. I also tried reaching someone as a contact person since I had 3 friends interested in getting a new Jeep. Still no call back. Business must be that good then!! I should have read these online reviews about the poor service then I wouldn't be writing this one.

It was accurate, professional and specific... one word fantastic and didn’t need more than couple of hours to know what do I want to buy

It was crowded and busy but in spite of that I felt I received the personalized service I deserve as a long time customer. I would recommend the dealership to friends.

Ray was so helpful and explained all the details on our purchase. We waited for awhile but it’s all worth it and we love the service.