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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Best dealer on the east coast

Everyone in this dealership is A+. Jason and dean are incredible. The ease of purchasing is always a pleasure. Donna Kravitz was my salesperson and is also an A+. This is my 5th purchase within 5 years and always a pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, it was a pleasure to read about your fifth car-buying experience at Chrysler Jeep Dodge of Paramus. Congratulations on your vehicle! It's fantastic that we have earned your trust and repeat business. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Good people

No hassle, easy to make a deal with, staff is great, prompt service, happy with my purchase and would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Luis, thank you and congratulations on your purchase! We are very pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. Thank you so much for your business and enjoy your new vehicle! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

LOVE MY NEW CHEROKEE THANKS PARAMUS JEEP!

Donna, Mary and Will provided absolutely the best dealer experience I have ever had buying a car. They offered the best deal I could find. They followed through on the deal fast and made the process comfortable for me. I will be sending my friends and family your way as new customers. Nice work. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Leo, thanks for this awesome feedback and congratulations on your new car! We're glad to hear that Donna, Mary and Will were able to give you an overall positive experience. Thank you so much for your business and enjoy your new vehicle! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Excellent Buying Experience

I just purchased a certified pre-owned Jeep from Rt4 CDJ and it was a very positive experience. No high pressure sales, just the facts and figures. Donna was a pleasure to work with. They have a great inventory of CPO cars and are all in great shape. I would definitely shop there again and recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new Jeep! Thank you for taking the time to write about your experience. It's great to know that Donna was able to provide you with pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

good service

Sales people are very good polite and know the cars, provided good sales experience, and good service after closing the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Avi, thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Chrysler Jeep Dodge of Paramus. Congratulations on your new vehicle! If you have any further needs, please do not hesitate to come back in for a visit. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Excellent Internet sales experience

This is my 2nd purchase of a vehicle over the Internet. Matt and Carlos were awesome and respectful of my time as it took only a bit over an hour to pick up my van. My family traveled over 2 hours from the Hartford Ct. area and were all impressed by how smoothly the process went. Thanks guys. I highly recommend you. Jerry Puiia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Chrysler Dodge Jeep of Paramus commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great Service

Efraim and Osario my sales guys were efficient and professional and did not use the usual high pressure tactics that so many care salesmen do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lawrence, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Chrysler Dodge Jeep RAM of Paramus! If there is anything else we can do for you just give us a call! Sincerely, Dean Redmond, General Sales Managerc dredmond@rt4cars.com

Dodge Ram 1500

My sales person Rob M. was very professional and did a great job putting the deal together. Very pleased with my new Ram 1500.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Salvatore, thanks for this nice review! Rob truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Dean Redmond, General Sales Managerc dredmond@rt4cars.com

Very nice staff, professional service

I was very well informed before, during and after the service. Staff is very nice as well. We also bought our cars here, highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Dean Redmond, General Sales Managerc dredmond@rt4cars.com

new car purchase

our sales rep Val, was very helpful and worked hard to get us a fair deal. he explained everything and very patient.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Peter, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Sincerely, Dean Redmond, General Sales Manager