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Chrysler Dodge Jeep RAM of Paramus

(1,334 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Very nice staff, professional service

I was very well informed before, during and after the service. Staff is very nice as well. We also bought our cars here, highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Dean Redmond, General Sales Managerc dredmond@rt4cars.com

new car purchase

our sales rep Val, was very helpful and worked hard to get us a fair deal. he explained everything and very patient.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Peter, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Sincerely, Dean Redmond, General Sales Manager

Great Service and a Great Experience

We worked with Monah Gahzal to get a certified Jeep Grand Cherokee. She was extremely helpful and provided great service, and the team at Chrysler Dodge Jeep of Paramus helped us to get the best financing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

J, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

women beware!

I gave this dealership the benefit of the doubt three times and now I have had it! If you are a women bring a car for service please expect to be treated like you are not a person, whether on the phone or in person. They talk down to you like "listen lady this is how it is" very professional! Or give you the wrong easy pass and try to blame you for there mistake. These are just a few issues. If you are a women with a child oh forget it! I had the service attendant standing behind me and the whole dealership watch as I struggled with my childs stroller and the convertible car set! If I didn't hit the panic button on my car I wouldn't have known where it was, as i walked with my stroller and car seat with not one person asked do you need help. The unprofessionalism, tone, actions and out right disrespect make me disgusted that I ever did business with this dealership and they should be ashamed from management to service personnel.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

AWESOME

I loved the hospitality, respect, and treatment from the salesperson. The whole experience was great from beginning to end. Wouldn't change anything and I would definitely recommend going there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this fantastic review, Erica! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. Thank you for your recommendation and we look forward to working with you again! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

great service

People in paramus jeep try to meet our need. gave us explanation that we could easily understand, therefore it made purchasing process fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Jaehoon. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you again! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great salesperson incredible service

I had gabe as a salesperson. This young man's drive and determination to sell cars for your company was remarkable he was running around your show room like it was a marathon helping not only us but other customers that were their purchasing vehicles his attitude was incredible he was always upbeat and courteous I will definitely be returning to purchase more vehicles in the future from Gabe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your great feedback truly made our day, Georgios. We work incredibly hard to exemplify our commitment to customer care and we're glad that Gabe was able to show you what we strive to deliver. We look forward to seeing you again in the future! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Thanks

This is our first experience at route 4 Jeep and all was great. Richard Jest was the sales person and he was great. No haggling... just the deal we wanted. We like a no nonsense approach and really appreciate all they did to ensure that we were driving off the lot that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Richard was there to provide you with such exceptional service. Thank you again and congratulations on your new car! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Just got a new Jeep and Monah Gahzal was great

She took care of everything for us. Very simple and smooth process. Very thorough and efficient. The finance process was easy as well and clear

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for this awesome review and congratulations on your new car! We're excited to hear that Monah took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great sevice

Custmer sevrice was perfect sales rap was very halpful an kind i love the service and car thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review and congratulations on your new car! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact us if you need anything else. Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager