Chrysler Dodge Jeep RAM of Paramus

I leased a 2016 Grand Cherokee in August 2016, which I love and told my sister to get one, which she did 2 weeks later. My sister got the identical truck as me and they were going to charge her $150.00 more a month for the identical vehicle, which was insane. They lied to her repeatedly through the whole process but in the end after a long fight she got the same deal as I did. I was told if you refer someone to the dealership you will get a $100 refer a friend check from the dealership. I was in the dealership to get my plates on 9/16/16, which took a month to come in and my temp tag was about to expire, and spoke to Carlos, who is the biggest 2 faced liar there. Carlos told me that I did not deserve the $100 check because my sister received the same deal as me and they lost money on her deal because they got car from another dealership. Well, that is not my problem, RT 4 did not have what she wanted. Carlos told me that I will receive the check in the mail against protest. A few weeks went by and no check. I called the dealership a million times and no one calls you back, finally on 10/26 I got a call back and was told that I was not going to be receiving the check because they lost money on the deal, therefore I don't receive a check of $100.00. Carlos never processed the paperwork like he said was going to do on 9/16. I have called and emailed Dean Redmond and of course he does not respond either, no surprise there. Carlos will lie to your face and stab you in the back, he is a poor representation to this dealership. Within my family we have 3 jeeps and 2 dodges and I will never come back to this dealership nor will I ever recommend anyone I know go there because of the bad experience I had there.

Working with Eddy was an absolute joy. He gave us an A+ experience, and worked harder for us than we could have ever imagined. We look forward to doing business with him again.

I like your sales rep they are friendly and really know what he was doing. He knew what I needed and he haved to me I'm very satisfied that's why I always go to Rt4 Paramus

Our salesman Daniel was understanding and knowledgeable about the product. He choose a care that I would love based off a few short conversations over the phone

Friendly n seemed genuinely honest. The time spent with me was great. I never felt pressured and will be happy to return.

I recently brought my car into Chrysler Dodge Jeep of Paramus for service. My experience was excellent, I dealt with a wonderful service adviser named Noel Lopez. There were many issues with my car, Noel was able to give me a full description of what was wrong with my car and tell me what I could do to fix those problems. I waited for the vehicle that day, and my service adviser kept me apprised of all updates as they were received. I will most defiantly come back to Chrysler Dodge Jeep of Paramus.

The sales associate Juan Rodriguez went out of his way to get me a great deal. He was very informed and patient. He also made sure he corrected an issue with my certified preowned car. He is by far the best sales guy I have ever encountered. I would recommend him to all my friends.

Clean, state of the art facility. Very straight forward communication. No hassles or surprises. Great service and an exceptional experience!

Awesome experience!! Love my new Jeep Patriot. Gabriel was so friendly and made the entire process so easy. Would definitely recommend this dealership!

Dealership was not pushy at all. Overall very friendly and considerate. The prices were fair and competitive and the were willing to negotiate within reason