Chrysler Dodge Jeep RAM of Paramus

Do not go here! Do not try and buy at night. They basically block you from leaving the dealership without buying a car, and after you agree to, they push you out without even signing all your paperwork or showing you how to use the car. If you have an issue with service and have to speak with someone about it, be prepared to get spoken to like a child.

Just another happy customer. Mr Valentin Robinson when above and beyond to get me the car i wanted as well as affordable monthly payments.

If you place no value on your time, and you like being told one thing before you sign the papers and then another afterwards, then get your next car here. But if you prefer a smooth process, and honest people, I would head to another dealer. It's the simple little things that make customers come back. Don't tell me you'll take care of getting my plates and send them to me, then sit on them until I call to ask why it's taking so long and then ask me if sending the plates to me was rolled into my deal. When has the $5 cost of mailing been something to negotiate. Now I'll need to drive out there and probably wait around another hour or two. I brought the car back 2 weeks after I got it because the seat memory wasn't working. You know it took them 4 hours to fix it and there was already a Jeep alert about exactly that problem and exactly how to easily fix it. Everything about this place takes forever to get done and comes across as shady as they nickel and dime you over minutiae. Drive past!!

The man in service was very nice I just wished I didn't have to spend 1k when all I wanted was an oil change.

I liked how straight forward our sales rep, Leo, was. He said showed and explained exactly which cars I was looking for and didn't beat around the bush as to pricing. The staff was very helpful. The coffee machine was a big plus too.

Mike Higgins and staff were very professional courteous. I would definitely recommend this dealership to others. Love my new rubicon and so does my wife

Very patient and well mannered. Everything was explained clearly and well presented. Call back system and website can be updated so that everything is clear on the availability of a vehicle.

Dominick was helpful and provided great customer service and did his best to rectify an issue that was out of his control.

Went the extra mile to make this customer happy. Although I been to a couple dealerships and being my credit wasn't so great they got me approved and at a great number

Everytime I bring my Jeep in for service they have a different reason why my Jeep has the same symptoms. They are incompetent at diagnosing vehicles. Technicians are untrained and should not work on Chrysler vehicles. I would avoid this Dealership at all costs. Service reps don't answer phone calls or return voicemails. I had to have Chrysler Corporate open a case against them.