Skip to main content

Chrysler Dodge Jeep RAM of Paramus

(1,334 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

Want to share your experience with this dealership?

Write a review

Khari baynes

Khari Baynes was seriously on point, his demeanor was professional and he made me feel comfortable during the whole process if I can give him 100+ stars on a rating I would.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Shatrona, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Khari assisted you in such a professional manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great service!!!

Very friendly staff and great service dept. and sales dept. work hard to get what you are looking for and the pricing as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Richard, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We look forward to working with you again in the future! Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com

Good experience

Matt Beyer was great to work with. I got the deal I wanted on a truck. He found a paint chip on my new vehicle that I didn't see and made sure he notified his manager to get it fixed for me. I would have just drove off the lot if not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Maxwell, thank you for taking the time to leave us a great review! We are pleased to hear that Matt did a great job in assisting you in your purchase. If there is anything else that we can do for you please don't hesitate to give us a call! Sincerely, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Wrangler Service

Ralph: Always great service and help when I bring my car in for any issues. He is courteous and gives you a real sense of being looked after as a customer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your great feedback truly made our day, Joseph. We work incredibly hard to exemplify our commitment to customer care and we're glad that Ralph was able to show you what we strive to deliver. We look forward to seeing you again in the future! Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com

Awesome experience

Tim was an awesome salesperson . Straight forward and honest with the numbers . The finance manager that I worked with was awesome also. Great experience . Would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tim was there to provide you with such exceptional service. Thank you for your recommendation and congratulations on your new car! Sincerely, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Schedule Service

The reception was great attendant very professional and keeps you informed every step of the way. He checks to make sure you not forgeting any issue you are having.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the kudos, Paul. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop by or reach out to us if you have any questions for our staff. Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com

Got my Wrangler!

Friendly salespeople, good inventory, happy to facilitate test drive. Donna kept in touch with me through the week to hndle any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your business and this review, Blair. We are happy to hear that Donna and the rest of the team were able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Service good

Smooth and on time. Online check in good, Dominick did a good job. Work was done, recall and oil change timely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your review, Chris! We really appreciate your business and are so happy that Dominick could provide great service to you and your vehicle. We look forward to serving you again! Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com

Great service

Friendly, tentative, and accommodating I was not expecting to fix all safety recall items; however, service provided me with loaner car, which able me complete my todo for day while car was fixed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Harry, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the friendly service you received from us. If there is anything more that we can do please come back and see us again. Take care! Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com

Amazing salesman

My salesman Valentine was awesome. Very understanding and efficient to what I was looking for and can afford. Definitely ask for him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rachel, thanks for this marvelous review and congratulations on your new car! We are so pleased that Valentine was able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Dean Redmond | dredmond@rt4cars.com | General Sales Manager