Reviews
Great service
Was constantly updated with how much jeep service is coming along.. Noel was great with provided a quote before starting the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Justin and thanks for the great feedback! We're very happy that Noel was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com
Great service
I dealt with Noel. He was very courteous and explained everything that needed to be done. They were very understanding and it didn't matter that I didn't have an appointment. My car was completed in the time they said it would be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Andrew and thanks for your kind words! We appreciate Noel as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com
Great service
I just had my keep in for service and I couldn't be more please with the service received. They were super quick and efficient. I would def recommend visiting this location!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharon, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Chrysler Jeep Dodge of Paramus. Thank you for your recommendation and we look forward to seeing you again! Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com
Excellent service dept
Ralph Russo is the best service manager I've ever worked with.....keeps us as loyal customers Service dept is a pleasure to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the fabulous review, Peter! It is great to know that Ralph's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com
NIGHTMARE!!!!
I went to this dealer last summer to lease an suv from them. I signed the contract and went home with suv. Three days later they called me to come in and sign a new contract. When I went in it was a different contract then the original ( different terms). I refused to sign the new contract. I was told if I don't sign the new contract then I will loose my trade in vehicle and the new vehicle. Dean Redmond's exact words were "If you don't want to sign a new contract then get a lawyer" I ended up being forced to sign a new contract do to not having a vehicle. I also have audio recordings of the few meetings we had. Stay away from this place. Worst experience of my life. And Dean don't bother responding because all your responses are the same generic response. There's only so many people you can defraud before you run out of customers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great service and staff
They remember me! Great and honest assistance from service rep! Nice waiting area. If they could go the last step to make sure vehicle was cleaner than when dropped off, they would be perfect!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
George, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Your comment is a great help for us so that we can improve our services. Please don't hesitate to contact us if you have any questions or concerns about your car. Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com
fast service, people very attentive and work.
fast and to the point, people very attentive and work and negotiate according to the needs of the client. Overall very good experience. I will recommend
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dayana, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. We look forward to seeing you again! Sincerely, Dean Redmond | dredmond@rt4cars.com | General Sales Manager
Great service
All the people I spoke with were very courteous and professional, and everything was explained to me clearly. I was not pressured into doing a service which I could not afford at the time, and that made me feel that my needs were more important than "making a big sale". Noel was my go-to person and he really understood my situation and worked with me. I waited for my car and the waiting area was very comfortable. All in all it was a great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, thank you for visiting our service department and for leaving the kind words. We're glad to hear that Noel was of such great help to you. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, Direct Customer Service Team | (201) 712-9668 | cdj@rt4cars.com
Great experience
Jason and Edwin are a class act gentlemens, treat it is like royalty. Bough the car because of them. Will come back soon as long as there are there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anna, thanks for this marvelous review and congratulations on your new car! We are so pleased that Jason and Edwin were able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Dean Redmond | dredmond@rt4cars.com | General Sales Manager
quick and easy
Michael was very professional and knowledgeable about the vehicles. He cut through the sales pitch and got me the car I wanted at the price I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this nice review! Michael truly knows his stuff. We make sure all of our employees are knowledgeable and professional, and he will be glad to hear about your experience. Please feel free to visit us if you have any further needs. Sincerely, Dean Redmond | dredmond@rt4cars.com | General Sales Manager