DCH Paramus Honda

I am not very happy with DCH Paramus Honda's charge for the engine oil change and brake fluid flush for 2015 Honda Accord. This dealer charged me $15 more for customer pay environmental and/or shop supply charges for repair order. On their website, it does not mention it and in the writer up, before jobs begin, they did not mention it. Furthermore, on March 27, 2019, I had my 2008 Odyssey oil change in this shop. In the multipoint check report, it indicated that this car needed a timing belt change. unfortunately, prior to this, the car was already changed the timing belt, water pump, external belt and timing belt tensioner at other shop, DCH Academy Honda, when the car had 98902 miles on it. The car was driven 8676 miles after timing belt change, DCH Paramus Honda asked to change it again. So the multipoint check was wrong.

We walked in to Honda in Paramus and told the receptionist were looking to replace our Odyssey that was totaled from Hurricane Ida. 2 minutes later she brought Hamad out to us and- word for word she says “Okay I brought you our best one, you’ll see.” She wasn’t kidding. If you are looking for someone who thoroughly knows what they are doing, someone who will work with you, someone who will be very honest and who is extremely personable, then Hamad is your guy. You’ll see, after 5 minutes of working with Hamad, that he is working for your good, not to just make a sale. Just a genuine guy who clearly knows the ins and outs of the car industry. We left with a beautiful van, despite my husbands hesitations lol (thanks Hamad) , and an overall amazing experience.

I am very happy with my recent visit . Natasha Nedd she is very good & helpful .

Awesome amazing excellent experience I will definitely come back again not only did I get a new car but my daughter got herself one too. Ray Crespo our salesman was ve only patient and extremely helpful he was a true gentleman. DCH Honda will always be my place for future car shopping !!!! My family and friends will all be new customers there.

Manny M. was a great salesman and patient. Also made sure I knew how everything worked and helped me out with my first service. The service department was great as well took care of my first oil change and checked the whole car. Excellent experience recommend it to everyone! And I am not a friend or I was not asked to write this I really mean this please stop by and ask for Manny M. at first desk when you walk in!

Manny is a great sales agent. He did everything just to make sure we get the Car in less than two hours. I will highly recommend him. If you go to Honda in Paramus, make sure to look for Manny. He is the best & he is patient, clear, and straightforward with what we need to expect in buying a newly made car and tailored our plan to what we can afford. He is impressionable, charismatic, and is down to earth when we talk. I will definitely go back to Honda for my third vehicle if Manny remains as our associate in the location we go to. Manny, thanks for helping us to choose the 2021 Honda Odyssey as the best option for our famaily.

Emilio Santana was awesome, he was easy to talk to. Everything was so smooth next thing I know I was a proud owner of a Honda Accord!

It was a very pleasant experience for us in Honda Paramus. Manny help us all throughout and was very patient with us since we are a first time car leaser.

Manny is a great sales agent. We just came here and we do not have a credit history yet. But he did everything just to make sure that we get the approval. I will highly recommend him. If you go to Honda in Paramus, make sure to look for Manny. He is the best!

We had a great experience and Mr. Harold Martin was a pleasure to work with. I would recommend your dealership to anyone & everyone.