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DCH Paramus Honda

(6,371 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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If I can give 0 stars I would Terrence is horrible. He...

If I can give 0 stars I would Terrence is horrible. He has the most horrible customer service I ever seen the way he speaks to customer is unacceptable. Honda must be desperate for employees to keep this man employed there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you and make things right. Please call us at (201) 426-4676.

Manny Mudeidat was very professional and friendly. He is...

Manny Mudeidat was very professional and friendly. He is knowledgeable salesman. He offered after sales services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback regarding your recent experience with Manny! We're so happy he could assist you and make your experience a memorable one.

Everyone at DCH Paramus was great to work with from the...

Everyone at DCH Paramus was great to work with from the first email with Jordan and Jenna to the in person interactions with Alex. He was great working within my budget and we made a deal within the terms I liked. I never felt rushed or pressured even though it was late and a terrible storm. He was patient and guided me all the steps to get the car I wanted. Thank you DCH team and especially Alex. I see why you are so highly requested. I will be back there for my next car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding feedback! It sounds like our team went above and beyond to assist you and provide you with great service. Customer satisfaction is always our top priority and we're happy to have met that mark!

Juan Marin has been very helpful, patient and so easy to...

Juan Marin has been very helpful, patient and so easy to deal with! He answered all our questions with confidence and was very professional and friendly. We are very satisfied with his excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with Juan!

They're marking up cars well over MSRP. In my case, they...

They're marking up cars well over MSRP. In my case, they tried to charge me an extra 5k. We walked. They reached out to me saying "It's not often we lose deals over pricing, and I'd like to make sure we have done everything we can to earn your business". They offered me the same price. Disrespectful.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you and make things right. Please call us at (201) 426-4676.

Very professional company. Dealt today with Service Mgr....

Very professional company. Dealt today with Service Mgr. Natasha Nedd who helped me get my work done on appointment time, professionally, and accurately. She respected my request to finish as quickly as possible in order to go to my next appointment (doctor). Very polite person and capable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience working with Natasha and she was able to provide you with outstanding service.

I had very excellent service from David Kim at DCH...

I had very excellent service from David Kim at DCH Honda. I recommend purchasing honda vehicle from him. He was so helpful. Thanks David Kim and DCH Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive five-star review! We're so happy David could assist you and make your experience a memorable one!

I live in NYC and always go to Frank Russo. Won’t go...

I live in NYC and always go to Frank Russo. Won’t go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback!

I received excellent service from John and everyone at...

I received excellent service from John and everyone at DCH Honda. I definitely recommend purchasing your vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us! We're so pleased John and our team could assist you and make your experience a memorable one. We look forward to seeing you again soon!

I bought my first car and Hamad was the BEST, he really...

I bought my first car and Hamad was the BEST, he really helped me and walked me through the process and helped me get a great deal. I have nothing bad to say about this experience because Hamad was super friendly and kept my mom and I laughing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It's a pleasure to know Hamad could assist you and provide you with outstanding service.