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DCH Paramus Honda

(6,371 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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I recently purchased a 2018 Honda Pilot DCH Paramus. It...

I recently purchased a 2018 Honda Pilot DCH Paramus. It was by far the best car buying experience I have had. The whole process was customer focused, engaged and very transparent. My sales rep Hamad Dee, he sincerely focused on my car needs and what I could afford. Hamad is extermely knowledgeable on all the different Pilots on the lot and the buying process was outstanding. When i finally narrowed down on the Pilot, I really liked, Hamad literally took his time _NO RUSH_ whatsoever to show/explain EVERY feature my Pilot has! I was very impressed because in my past experiences in car buying, they were very "in and out" "here's the car manual" but NOT Hamab. Would highly recommend Hamad for your car buying experience. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review! It sounds like Hamad went above and beyond to assist you and provide you with outstanding service. Customer satisfaction is always our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

The experience was good because leslie was very patient....

The experience was good because leslie was very patient. I Enjoyed his willingness to help understand this difficult market for buyers.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with Leslie!

I have been going to Alex for my family's Hondas for over...

I have been going to Alex for my family's Hondas for over a decade. He is a true professional in every sense of the word. He is honest, courteous and works hard for his customers. I just purchased my lease from him and the transaction was quick and painless. If you want great customer service, Alex is the one to ask for. Also a quick shot out to John Medrano in Finance. Thanks to both of you for getting me out of there as quickly as you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great five-star review, Phil! It's a pleasure to know Alex and John could assist you and provide you with great service. We truly appreciate your kind words and loyalty to our dealership and we hope to see you again soon!

We have been coming here for years. Alex Bernabe is...

We have been coming here for years. Alex Bernabe is always professional and really cares about you as a customer. He's knowledgeable and no nonsense. Got money back on an early return :) can't beat it. Enjoyed my Civic and will return when I am ready. Thank you Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great five-star review! It's a pleasure to know Alex could assist you and provide you with excellent service. We truly appreciate your loyalty to our dealership and look forward to working with you again in the future!

See Manny!

I bought my first car from Manny at DCH Paramus Honda back in 2017 and it is always a great experience. This is my second car from Manny and from DCH Paramus Honda. Manny is very professional, answers any questions you have and is very knowledgeable about every car and the market. He is very genuine and cares about you getting the best deal and working with you to get you what you want. Everyone is very nice and professional at this location. I would not go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gigi, thank you for taking the time to provide such great feedback! We're so happy Manny was able to assist you and provide you with excellent service. We appreciate your loyalty to our dealership and we look forward to working with you again in the future!

I bought my first car from Manny at DCH Paramus Honda...

I bought my first car from Manny at DCH Paramus Honda back in 2017 and it is always a great experience. This is my second car from Manny and from DCH Paramus Honda. Manny is very professional, answers any questions you have and is very knowledgeable about every car and the market. He is very genuine and cares about you getting the best deal and working with you to get you what you want. Everyone is very nice and professional at this location. I would not go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gigi, thank you for taking the time to provide such great feedback! We're so happy Manny was able to assist you and provide you with excellent service. We appreciate your loyalty to our dealership and we look forward to working with you again in the future!

We were very well received by Alex Bernabe that supports...

We were very well received by Alex Bernabe that supports and show us all the options we have. Even we decided not to buy the car he gave us all the attention to receive all car back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent feedback! We're so happy to know Alex could assist you and provide you with great service. We hope to see you again soon!

I had an amazing experience at DCH Paramus Honda thanks...

I had an amazing experience at DCH Paramus Honda thanks to Hamad Deeb! Being a first time buyer, I was very intimated going to any dealership. I had already been to one before coming here and it was not a good experience. I'm very glad that Hamad was the first person to approach me when I walked into DCH Paramus Honda. I told him what kind of car I was looking for, but that I wasn't sure if I wanted to lease or finance. It was a long process, but Hamad was patient with me and showed me various options based on what I wanted and what I could afford. He made my first car buying experience personal and I am ultimately very happy with my new vehicle! I would definitely go back to him if I am ever looking to buy another car. In fact, I even went back to DCH Paramus Honda the week after with a friend who was also looking to purchase a vehicle. We went straight to Hamad for help and he did not disappoint! Both my friend and I are very satisfied with our purchases. Thank you so much Hamad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Adriana, thank you for the exceptional five-star review! It sounds like Hamad went above and beyond to assist you during your first car buying process and was able to make your experience a memorable one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark. We hope to see you again in the future!

Emilio Santana was very helpful, patient, and...

Emilio Santana was very helpful, patient, and knowledgeable. Glad he's bilingual. He was GREAT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive five-star review regarding your recent experience with Emilio!

I highly recommend going to Hamad to buy a car!

I had an amazing experience at DCH Paramus Honda thanks to Hamad Deeb! Being a first time buyer, I was very intimated going to any dealership. I had already been to one before coming here and it was not a good experience. I'm very glad that Hamad was the first person to approach me when I walked into DCH Paramus Honda. I told him what kind of car I was looking for, but that I wasn't sure if I wanted to lease or finance. It was a long process, but Hamad was patient with me and showed me various options based on what I wanted and what I could afford. He made my first car buying experience personal and I am ultimately very happy with my new vehicle! I would definitely go back to him if I am ever looking to buy another car. In fact, I even went back to DCH Paramus Honda the week after with a friend who was also looking to purchase a vehicle. We went straight to Hamad for help and he did not disappoint! Both my friend and I are very satisfied with our purchases. Thank you so much Hamad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Adriana, thank you for the exceptional five-star review! It sounds like Hamad went above and beyond to assist you during your first car buying process and was able to make your experience a memorable one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark. We hope to see you again in the future!