Reviews
I picked up my 2021 CRV this week. Excellent experience....
I picked up my 2021 CRV this week. Excellent experience. Alex was so helpful. The whole process was very streamlined and easy. Thanks so much DCH Honda
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive five-star review! We're so happy Alex could assist you and provide you with excellent service. We hope you love driving around in your new 2021 CRV!
My daughter purchased a car there, whoever did the oil...
My daughter purchased a car there, whoever did the oil change didnt secure the oil lid under her car and while driving on Route 3 the lid came off, luckily she didnt get into an accident, she went to the dealer and they claim she most have hit something and were charging her $380 to replace it, i called 3 times to be transfered by a bitter old lady they have as the operator to the manager Jose Hernandez who doesnt return phone calls, whrn i called a 4th time i was transfered to the service manager Michael Deanelis who refused to take my call and kept going back and forth with the person that answers the phone , how can you run a business like this, so if you decide to go to this dealer keep in mind that after they take your money and you walk out the door you are on your own, they dont take responsibility for their lack of self ethic
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Fiury, thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.
This dealership is price gouging and marking cars up 25%...
This dealership is price gouging and marking cars up 25% from MSRP and being sneaky about it. Super shady experience!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.
Hamad is awesome, I have nothing bad to say about him...
Hamad is awesome, I have nothing bad to say about him he’s funny and super patient, he went above and beyond to find the hubby a car at a great price and more, Hamad kept it real during the whole process and didn’t go around in circles, you will NOT be sorry if you go to him he will make it happen. I have a 1yr old that was ready to go he didn’t mind her screaming or mind hearing Elmo for a few hours lol 😅 or needing to use his phone charger so overall he’s great, thank you Hamad.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback, Tanisha! We're so happy to know Hamad went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is always our top priority!
We recently bought a 2022 Honda Odyssey at this location....
We recently bought a 2022 Honda Odyssey at this location. We were satisfied with the service we received. It was a seamless and fast process.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive five-star review, Kemal! We're so pleased we could assist you during your car buying process and hope you love driving around in your new 2022 Honda Odyssey!
The dealership was welcoming. Hamad helped me choose the...
The dealership was welcoming. Hamad helped me choose the right vehicle for me. He also explained and answered all the questions I asked. I'm satisfied with the car I purchased from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback regarding your recent experience with Hamad!
Great customer service
Hamad is awesome, I have nothing bad to say about him he’s funny and super patient, he went above and beyond to find the hubby a car at a great price and more, Hamad kept it real during the whole process and didn’t go around in circles, you will NOT be sorry if you go to him he will make it happen. I have a 1yr old that was ready to go he didn’t mind her screaming or mind hearing Elmo for a few hours lol 😅 or needing to use his phone charger so overall he’s great, thank you Hamad.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive feedback, Tanisha! We're so happy to know Hamad went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is always our top priority!
Great experience
Great experience! Hamad helped to make our car buying experience a positive one! He worked with us and spent time to explain everything along the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to hear it, Cathy! Thank you for taking the time to review us.
Great experience! The dealership was welcoming and...
Great experience! The dealership was welcoming and organized. Hamad, our salesman helped to make our car buying experience a positive one! He worked with us and spent time to explain everything along the way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! It sounds like Hamad went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again son!
Great service
Hamad was very helpful, everything explained in detail, would definitely always recommend him to my friends and family. DCH Honda has great employees here. Never disappoints.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Emily, we truly appreciate your kind words and your loyalty to our dealership! We hope to see you again soon.