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DCH Paramus Honda

(6,366 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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As always, Alex Bernabe is the best. This is my second...

As always, Alex Bernabe is the best. This is my second time leasing a car from DCH Honda, and it probably won’t be my last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with Alex! We truly appreciate your kind words and loyalty to our dealership and hope to see you again soon!

Fantastic service from the dealership. Alex was...

Fantastic service from the dealership. Alex was incredible to work with and extremely helpful. Would go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with Alex!

Jackie was of great help. She listened to my needs and...

Jackie was of great help. She listened to my needs and gave me options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent five-star review, Richard!

Alex went above and beyond. Friendly and helpful. Stayed...

Alex went above and beyond. Friendly and helpful. Stayed late to make sure we could finish our deal and take the car the same evening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive five-star review regarding your recent experience with Alex! We're so happy he could assist you and make your experience a memorable one!

Drove off the lot in less then 2 hours with a brand new...

Drove off the lot in less then 2 hours with a brand new car! Diego made the entire situation so easy! Got the exact price I was looking for and couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive five-star review, Michelle! We're so pleased you had such a great experience working with Diego and we hope to see you again soon!

I liked the way they treated me, it is an excellent...

I liked the way they treated me, it is an excellent service they provide. I would go back if I needed another car is satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your most recent experience with us!

It has been a very pleasant experience purchasing cars at...

It has been a very pleasant experience purchasing cars at Paramus Honda over a number of years. The employees are both friendly and efficient. Well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and hope to see you again soon!

Best Dealer- Paramus Honda

Paramus Honda is by far the best Dealer we went too!!, we visited a few dealer in the morning and ended in Paramus Honda, I was tired and just wanted to go home but once we reached Paramus Honda we met with a gentlemen name Dennis who directed us to his colleague Jackie she was amazing from the start very kind, she has a lot of patience, knowledgeable, dog and Kid friendly. She assured us that she will have us walking out with a vehicle and great deal, and she did!! She took us for a test drive of Honda Pilot and she knew exactly what we were looking for. I will recommend Paramus Honda to anyone who is looking to purchase a new vehicle the staff are very friendly the financial guy was very good too (I forgot his name). If you go to Paramus Honda make sure you ask for Jackie you will not regret it, she will try her best and go above and beyond to give you a good deal. Don't shop around and get moody and tired like we did just go straight to Paramus Honda you will not regret it, and ask for Jackie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Janyll, thank you for the great five-star review! It sounds like Jackie and our team went above and beyond to assist you and made your experience a memorable one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

Paramus Honda is by far the best Dealer we went too!!, we...

Paramus Honda is by far the best Dealer we went too!!, we visited a few dealer in the morning and ended in Paramus Honda, I was tired and just wanted to go home but once we reached Paramus Honda we met with a gentlemen name Dennis who directed us to his colleague Jackie she was amazing from the start very kind, she has a lot of patience, knowledgeable, dog and Kid friendly. She assured us that she will have us walking out with a vehicle and great deal, and she did!! She took us for a test drive of Honda Pilot and she knew exactly what we were looking for. I will recommend Paramus Honda to anyone who is looking to purchase a new vehicle the staff are very friendly the financial guy was very good too (I forgot his name). If you go to Paramus Honda make sure you ask for Jackie you will not regret it, she will try her best and go above and beyond to give you a good deal. Don't shop around and get moody and tired like we did just go straight to Paramus Honda you will not regret it, and ask for Jackie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Janyll, thank you for the great five-star review! It sounds like Jackie and our team went above and beyond to assist you and made your experience a memorable one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

Buying a car is never easy but finding someone to help...

Buying a car is never easy but finding someone to help you and genuinely care what you end up in is PRICELESS!!!! John Tavarez was an excellent sales consultant from start to finish, the transaction was smooth and flawless he handled everything from A-Z for me and answered all my questions. Honest and great customer service. They are busy here for a reason. If you’re looking for a Honda dealer, come into DCH Paramus Honda and ask for John Tavarez.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ty, thank you for taking the time to provide such great feedback! It's a pleasure to know you had such a great experience working with John and he could make your experience a memorable one. We truly appreciate your kind words and hope your daughter loves driving around in her 2018 Honda Civic!