Reviews
The representatives I dealt with made it a pleasant...
The representatives I dealt with made it a pleasant experience and easy transition to finance my Honda after my lease was up. I was not happy with the amount of the doc charges, but I guess you heard that complaint from other customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent feedback! We're so happy you had a good experience working with our team!
Such a great experience with DCH Paramus Honda! Manny M....
Such a great experience with DCH Paramus Honda! Manny M. went above and beyond to help my husband and I purchase our Honda Pilot 2021. Awesome customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Melissa, thank you for the great review! It's a pleasure to know that Manny made your experience so great. At our dealership, customer satisfaction is our top priority! We look forward to seeing you again in the future.
Fantastic Salesman and Customer service
Had an excellent experience at DCH Paramus Honda, and Hamad was an excellent salesman and made my car buying experience wonderful and easy. I would highly recommend Hamad if you are going to Paramus Honda
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the excellent feedback, Brianna! We're so happy you had an exceptional experience!
1st lease with Alex Bernabe!!!!!!!
I don't usually write reviews but the outstanding service that Alex Bernabe provided my husband and I were absolutely amazing! I am 22 years old, making less than $45k a year, credit score at 550. Alex Bernabe got me done by 2-3 hours vs. Planet Honda's sales rep. Btw, worst dealership I have worked with! My husband and I were at Planet Honda for 5 hours just to get the run around with the F&I/Desk manager and the sales person. They were asking $7,000 down and $625 a month. Alex Bernabe and his team worked so hard to get us to $500 down for $400 a month! Alex also provided great customer service! He really is a hard working guy and it shows. 20 years of auto sales and this man really knows his stuff! The one major thing my husband and I really appreciated was his consideration, making sure we were prepared for whats to come whether it was good or bad. He was very upfront and positive. He kept telling us "I think there is something here, I'm going to leave you the extra key fob in hopes for positive outcomes." And there we have it! We got our new 2020 Honda Civic Sport! Alex's motivation and positively made us feel so comfortable! I would definitely recommend everyone to work with Alex! I plan on giving my husband this 2020 Honda Civic Sport and getting a new 2020 Honda Accord Sport from Alex again! He really made this process smooth, fast and easy. Thank you again for your service Alex!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're so happy that Alex went above and beyond to provide you with excellent service. We appreciate you choosing our dealership and look forward to seeing you again for the purchase of your Honda Accord!
Very pleasant experience at DCH Paramus Honda. Salesman...
Very pleasant experience at DCH Paramus Honda. Salesman Alex Bernarbe helped me out with his great knowledge and I was able to get my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tommy, we truly appreciate you taking the time to provide your feedback! We're happy to know Alex provided you with amazing service and we look forward to seeing you again in the future!
Exceptional customer experience and amazing salesman
DCH Paramus Honda was an exceptional customer experience from beginning to end of our car purchase. Thank you Hamad for your knowledge, patience and for showing us everything about our new vehicle from the interior to the exterior. He was an amazing salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We're so happy to know you had such a great experience working with our team. We can't wait to see you again in the future!
your welcome.
Excellent Custoemr Service
Easy, Convenient, haggle free environment!! Sunil made it so easy. Great person to work with. He had knowledge about the car inside out! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent five-star review! It's a pleasure to know Sunil was able to make your experience a great one. At our dealership, customer satisfaction is our top priority!
The service was impeccable and Hamad Deeb was the best!...
The service was impeccable and Hamad Deeb was the best! Professional, courteous, and an honest guy!! Simply the best and I couldn’t have been happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback, Michael! We're so happy Hamad was able to assist you and make your experience a great one!
Great people and great service! The facility is nicely...
Great people and great service! The facility is nicely kept clean and shiny. The inventory of cars to select from was impressive too. Shoutout to Omar Corona! Best salesman out there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Manny! We truly appreciate your kind words and look forward to seeing you again in the future!
Great experience
Went in to DCH Honda to look at Civic's as my BMW lease is almost up. Ended up working with Alex who was extremely friendly and knowledgeable. He got me into the exact car I wanted in the price range I was looking for. He made the car buying experience easy and enjoyable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great five-star review! We love to hear when our employees go above and beyond for our customers! We're so happy he was able to assist you in finding your next car. We can't wait to see you again in the future!