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DCH Paramus Honda

(6,342 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Highly recommended

I had the most pleasant leasing experience last week at DCH. I worked with Chong Lee who was super friendly, informative, patient and professional. I highly recommend asking for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Mike! We are happy that Chong was able to provide you with amazing service. We look forward to seeing you again.

You know when go to an event you usually only remember...

You know when go to an event you usually only remember one person well Alex my family will always remember you! Genuine soul thanks for all the hard work in getting me my first car !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback, Amanda! We are happy Alex was able to go above and beyond to make your experience a good one. We hope to see you in the future!

As always a wonderful experience. Alex Never...

As always a wonderful experience. Alex Never disappoints, he’s always a pleasure and professional. I always recommend him to friends and family and will continue to do so!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent feedback, Vanessa! We are happy Alex provided you with amazing service. We look forward to seeing you in the future!

Alex Bernabe was extremely helpful, knowledgeable, and...

Alex Bernabe was extremely helpful, knowledgeable, and professional. During the pandemic he went above and beyond and made the process as seamless as possible. I highly recommend him and the whole team! We had the pleasure of working with Georgia, Bill & Alex.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy our team was able to provide amazing service. At our dealership, customer satisfaction is our top priority!

Alex was very patient with me through my car shopping...

Alex was very patient with me through my car shopping experience. He got me the best deal possible for my baby civic that I fell in love with. Thank you Alex!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy Alex was able to assist you and make your experience a great one. Good luck with your new Civic!

excellent experience from start to finish. They kept to...

excellent experience from start to finish. They kept to their word and everything worked out as promised! We expressed interest in getting in and out fast and they totally delivered. Alex responded so quickly to me all week prior to our appointment and had everything ready for us when we arrived. The finance department was also fast. Easily the best experience we've had at a dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent feedback! We are happy our team was able to go above and beyond and provide exceptional service. At our dealership, customer satisfaction is our top priority!

Decision made

Mr Wael Yunez is a true professional, understanding individual and an asset to this company. He smoothed out a rough start, understood and remained professional. He and Diego Cozar are are why I will be buying from this company.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We're happy to hear Wael and Deigo were able to provide you with excellent service. We look forward to seeing you again in the future!

My experience with DCH Paramus Honda it was great. They...

My experience with DCH Paramus Honda it was great. They took the time to go over everything with my new vehicle and explained all the safety features. They were truly helpful helpful accommodating group of people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! we are happy to hear our team was able to provide you with amazing service. We look forward to seeing you again in the future!

Best decision

I was in the need for a new lease and Chong Lee was the BEST! He was patient and so nice. He gave my family and I a great deal. John was also amazing with the finance process and very pleasing to deal with. Thank you for my new Civic!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent feedback, Erin! We are happy that Chong was able to assist you and make your experience a great one.

Great job on there end and affordable pricing. Jarrod...

Great job on there end and affordable pricing. Jarrod has been there since i first purchased cars in my mid 20’s and has great memory about it. Makes it personable and hospitable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're happy that Jarrod was able to make your experience a good one.