Reviews
the best dealer ever!!Very good expirience
If you waana buy a honda,this is write place,I promise
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
Excellent!
Excellent service by the whole team. The facility is real good. Even the guy that cleans is so friendly and willing to assist you whith the coffee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
Smooth
This is the smoothest transaction I have ever experienced. Alex Bernabe is so helpful, he answered all my questions with full of confidence, very knowledgeable and HONEST. I would certainly recommend him to all my co workers and friend. Next year my son is the rin he 17 and will be driving I will definitely use Alex Bernabe again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
Very Nasty & Unprofessional Service Department
Second time seeking to obtain service of my vehicle which I purchased at this dealership. The first was two years ago when I scheduled break-pad and rotor replacement. This appointment was made almost two weeks in advance, upon my arrival, on time, I was told that I would have a 6 hour wait. On Tuesday, September 10, 2019, I sought to make an appointment for a series of serious issues....as my vehicle is under 6 years of age and had under 73k miles I was forwarded to a scheduler.......this woman told me to “Be Quiet” twice and continued interrupting me as I was seeking to explain, saying “Oh my God”. I told her I would go elsewhere and hung up. Ad insult to injury, she calls me back and leaves a detailed message saying that I no longer have an appointment for the next morning and that the earliest appointment available is the 20th of September. I will never purchase a Honda from them again......they are quick to take your $$$$.....but you can not rely on them for any level of vehicle service. Lastly, I not only saved her message to me...I also have my initial call recorded.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the experience you had while visiting us. Please give us a call when you have a moment of time, we would like to further discuss the situation. (201) 426-4676
Lease
Nice communication and learn experienced from Paul,giving me much knowledge including the leasing and good service,Paul doing good on explaining every single thing that I wanted to k now.including enough time time to think about leasing or buying.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review, Ron. I am sorry that you did not receive the level of service we strive to deliver to every customer. I would love to hear more about your experience and what we could have done better to assist you. Please give me a call. Kristal 201-518-2066.
DCH Paramus Honda
I just purchased a certified Honda CRV EXL today and the service and sales person was beyond my expectations. The dealership was very busy which will tell you there a good dealer. I’ve been looking for a car for about a month. They were able to give me the deal I was looking for. Not pushy but very respectful. And oh, by the way I love my car!! Thanks Abel!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5-star review, Rick. We are glad to hear that you are enjoying your CR-V! Kristal 201-518-2066.
Top notch service
The salesman was very nice and very knowledgeable about everything. He help me to pick the car of my color and gave me the price I wanted and also that fit in my budget. I wish everyone good luck and happy business for the years ahead.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review, Hareshjshah. We pride ourselves on customer satisfaction, and are happy to hear that Alex and Carlos did a great job assisting you in your vehicle purchase! Kristal 201-518-2066.
Great dealership!
Hard to beat deals, compared to other dealers. Friendly atmosphere, honest, up front, open to negotiations. Buying process was very smooth. Jenssy Diaz was a class act. ,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star review, R2. We are glad that Jenssy provided you with excellent service! Kristal 201-518-2066.
Very good buying experience, appreciate the professionalism
So far my experience with the dealership in general and my sales rep Harold has been very professional and very personable as was Alberto in Finance. I purchased a 1 year old Accord Sport that I'm picking up in a couple of days when I get back in town. I have purchased many vehicles from working with everything from dealerships, private owners, Manheim, and wholesale buyers. I feel that I understand the car business and there were no tricks or gimmicks at Paramus Honda, it was a very good experience and they are very concerned with maintaining their great reputation and it shows.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
excellent dealership
very helpful , will always come back to Paramus Honda . thank you for being very knowledgeable . took the time to explain everything with plenty of options
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!