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DCH Paramus Honda

(6,365 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,365 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Great person.

Adolfo Marte explained everything perfectly, no confusions what’s so ever. The process went by really smoothly. Adolfo Marte was Very informative when it comes to the best prices he can get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Adolfo me salvó

Yo tenía un problema que yo creía que no podía arreglar. Vine para DCH Honda y Adolfo me hablo de una vez con una sonrisa. Yo le expliqué mi problema y el me dijo que siempre se encuentra una manera. El me aseguro que el me iba ayudar y no fue mentira. Yo salí de DCH Honda aliviado y feliz y todo fue gracias a Adolfo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Adolfo es un santo

Adolfo nos ayudo bastanta. Es bien amable, professional y paciente. Nos contestos todas nuestras preguntas y nos explico cada paso del processo detalladamente. 100% recomendable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Prepare to be taken for a ride in negotiation

Am stuck with them until 2021. Then they’ll rip me off when I don’t renew with another lease. They lie. Change words around ( of course after you sign during the process.). Prepare to sit with them for 4-5 plus hours just to get less ripped off. At end of lease. No matter how pristine shape car is in. They’ll find a way to make up defects. Then bill you for it. If you renew before end of first lease. Be prepared to pay double premium. Until the first lease is up. It’s a way they make additional commission. As for the cars. They are high quality. Just prepare for unnecessary ride and phoney/charmed Ny employees. The negotiation=interrogation at DCH Honda

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Unfortunately, we were unsuccessful in finding your name in our system. Please feel free to email me at mlee@dchusa.com to find a solution to this situation. Thank you.

Customer service

Ray was a pleasure to work with. Didn’t make us feel taken advantage of. Only issue is the back and forth nonsense with the boss but that’s not his fault. Everyone does it. But overall Ive bought 3 cars from this dealership and have been pleased.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! We are happy to hear that Ray provided you with such excellent assistance. However, we are sorry to hear that you were not completely satisfied with your experience. Please give us a call when you have a moment of time, we would like to further discuss the situation. (201) 426-4676

Dealer Paul Park

Paul park is very good and the best dealer I’ve ever worked with. He did a good job of helping me find the vehicle I was looking for in a very timely fashion. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Alex Bernabe is professional and thorough

He walked me through everything and was the best! Alex Bernabe was extremely kind and courteous. He helped me feel comfortable through out the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Excellent customer service

I had the pleasure of meeting and doing business with Danny Jackson. He was professional and helped me choose the right vehicle. Also the best price from the other local Honda dealerships

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us! It is a pleasure to hear that our team was able to serve you upon your visit, providing you with a top-notch experience. We thank you for your feedback and congratulate you on your new car. Take care.

Exceptional Customer Service

I highly recommend DCH Paramus Honda! Kamal Snaif is an excellent salesman. He is super friendly, informative, and extremely helpful! He took the time to walk me through my options and answer all my questions. I ended up financing my car. I was nervous about the process but Kamal made it extremely simple and enjoyable. He went out of his way to make sure everything was taken care of and that I drove off the lot happy and satisfied. He made me feel like family and continues to offer help whenever I need it. I highly recommend seeing him if your looking for a trustworthy and helpful salesman. The financial department was also great. DCH Honda’s team really knows how to work together and are very organized and service oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! It is a pleasure to hear that our team was able to serve you upon your visit, providing you with a top-notch experience. We thank you for your feedback and congratulate you on your new car. Take care

Happy I went to DCH Honda

I’m truly happy I purchased my car from DCH Honda! I had the best experience with Manny Muheidat, with purchasing my Vehicle he was honest and helped me make my purchase smooth as possible! I will recommend any friends or family members to this Honda dealer! Thank you DCH Honda you’re the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Manny provided you with such excellent assistance. We hope to see you again!