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DCH Paramus Honda

(6,347 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Great Service by David Zuluaga

Great Service by David Zuluaga. David was very experienced and very patient. Helped me and my wife pick a car for each of us. The price was amazing, and the customer service was great. Very recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andres, thank you for the five- star review! We are so glad that David was able to find you two great cars for you and your wife! We appreciate the great feedback, and your customer loyalty!

Excellent service start to finish

My sales representative Dennis Estrada was great! He went to bat for me many times, was courteous and patient. A big shout out to Sami as well for showing me all the new upgrades!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Alexandra, thank you for the kind words! We appreciate your feedback regarding Dennis and Sami, and we hope to see you again!

New Years Eve Miracle Worker=Adolfo

My boss recommended Adolfo so I originally made the appointment to meet with him. When I arrived Saturday, I was told he was busy and was forwarded to someone else. After 2 hours, we were unable to make a deal. On Monday, Adolfo reached out via phone on Monday and was able to work with everything I asked for. He was extremely professional, knowledgeable and helpful in my situation. Considering it was New Year’s Eve and I had family coming to my house, he did all the necessary work over the phone so all I needed to do was come in, sign paperwork and pick up my truck. I would recommend him to everyone as a Honda expert. I am truly thankful I was able to work with Adolfo and I look forward to continue working with him in the future, possibly to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the five- star rating, Shirley! We are happy to hear that Adolfo was recommended to you and met your expectations! We are pleased to know that you conveniently were assisted over the phone and that everything went smoothly during your purchase! We look forward to seeing you again in the future!

How my wife and I spent News Years Eve

I found Adolfo Marte to be knowledgeable, patient and extremely helpful in addressing my needs and concerns. He answered all of my questions and my full satisfaction is what he worked to assure. I can’t really say I wanted to buy a car at all but Adolfo made the buying experience one I would recommend to anyone in need of a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Abraham, thank you for the five- star review! We are so glad to hear that Adolfo was patient, helpful and knowledgeable during your visit! Happy New Year, we look forward to seeing you again!

Service

Fantastic customer service!! Quick.. very professional.. needed a battery replaced and Terrance took care of it . I definitely will be returning to here when my lease is up in June..This place was much nicer than Bronx Honda..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Shawn, thank you for the kind words! We are glad to hear that our service team was able to take care of your battery quickly and efficiently! We are looking forward to seeing you in June!

Muy buena experiencia

Fui a Joyce Honda y Metro Honda me dijeron que tenían la guagua CR-V que yo quería cuando llegué no la tenían , me fui súper bravo . Llame DCH Paramus Honda me tocó el vendedor Adolfo Marte un tipo serio profesional y responsable hicimos casi todo por teléfono y lo que más me gusto fue que me esplico todo destallada mente y bien claro’ lo recomiendo 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Gracias por la maravillosa reseña, Alvaro! Aunque el CR-V que esperaba no estaba disponible, nos complace saber que Adolfo pudo ayudarlo y brindarle una experiencia profesional. ¡Esperamos poder servirle en el futuro!

Outstanding!

Dennis Estrada at DCH Honda Of Paramus is one of the BEST salesman I have encountered. I was very impressed from the moment I walked through the door and how he approached me. I told him what I wanted and what I was looking for. I asked a lot of questions that I already knew the answer to and to my surprise he had more knowledge of the vehicle than I did. He was honest and didn’t play any “games”.... which was much appreciated. I also had a good experience dealing with the F&I Manager Christian Garciano. As a result, My aunt purchased a 2018 CR-V that night. Great place ...great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with our team went so well and that our team was of great assistance. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

Extremely happy

My friend recommended Adolfo at DCH Paramus Honda , this guy is the best friendly, professional and honest . Is not like a car salesman this guy is line family .come and see this guy 100 %

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive recommendation. We are so happy to hear that your experience went so well while working with Adolfo!

Excellent service!

My son and I worked with Adolfo Marte to leases new car on December 29, 2018. He was very professional and honest. I would reccommend friends and family to come to this dealership and ask for Adolfo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this thoughtful review. We are so happy to know that Adolfo was of great assistance while working with you and your son. We appreciate your recommendation!

Fantastic Experience!

I recently purchased a new 2018 CRV from DCH Paramus Honda. I loved my 2003 Honda Pilot, but at 204,000 miles it was time for a new car. So my decision to remain a loyal Honda driver was a sure thing. After researching dealers in the area, I chose DCH Paramus Honda based on positive reviews. I was not disappointed. My experience from the salesman Dennis Estrada to F&I manager Christian Graciano to the Delivery Specialists Sami and Brianna was amazing. Their professional and courteous treatment was so refreshing. You hear horror stories of pushy and rude salesmen, Dennis was the complete opposite. No question or request was ever ignored or considered too trivial by any of the above DCH Paramus Honda personnel. Thanks to them I am a proud and very satisfied Honda CRV owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share this thoughtful review. We are so happy to hear that you're experience while working with our team went so well. if you have any questions, please feel free to reach out. We look forward to seeing you in the future and we hope you're enjoying your 2018 CRV!