Reviews
Fantastic Experience!
I recently purchased a new 2018 CRV from DCH Paramus Honda. I loved my 2003 Honda Pilot, but at 204,000 miles it was time for a new car. So my decision to remain a loyal Honda driver was a sure thing. After researching dealers in the area, I chose DCH Paramus Honda based on positive reviews. I was not disappointed. My experience from the salesman Dennis Estrada to F&I manager Christian Graciano to the Delivery Specialists Sami and Brianna was amazing. Their professional and courteous treatment was so refreshing. You hear horror stories of pushy and rude salesmen, Dennis was the complete opposite. No question or request was ever ignored or considered too trivial by any of the above DCH Paramus Honda personnel. Thanks to them I am a proud and very satisfied Honda CRV owner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with our team went so well and that you are satisfied with your decision when choosing Paramus Honda! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!
The best dealer to buy a car
The people of DCH Honda treat you with respect and help you to get the best deal. Also, I want to thanks Chelseatt and Brianna for their great work and ability to explain me all the wonderful features on my 2 new honda CRV.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with our team went so well. If you have any questions, please feel free to give us a call. We look forward to seeing you in the future!
Best car dealership!
We went to another dealer before it was a Toyota dealership in new Rochelle and they did a switch and bate. I was so upset since third kid was due soon. Anyhow, I search for another car that I was interested In and its in paramus nj which is more than an hour away. I was skeptical at first but when we spoke to Adolfo Marte he was great and he said he would hold the car for us. Next day we went and he had the car ready for me to test drive. He was honest with the price and even itemized what is expected. I'm very happy with him, and the customer service is awesome. I will recommend to friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five- star review! We are so pleased you chose us despite distance, and that everyone who helped you during your visit provided you with a wonderful experience!
It’s always great to do business at DCH Paramus Honda.
It’s always great to do business at DCH Paramus Honda, the service provided by the whole staff is one that is absolutely great. The general sales manager, sales consultant and F&I Manager all worked together as a team to ensure that all of my needs were met. I met Wael Yunes about 6 years ago when purchasing my first vehicle and he is the reason why my family, friends and myself continue to do business with Honda. Abel Fermin was my sales consultant, who I met in my recent visit. Abel listened to my needs and was very helpful throughout the process of leasing a new vehicle. The service provided by John Medrano was exceptionally great when finalizing the deal, as well as answering questions. Overall I was satisfied with the customer service provided by the team and in-love with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with our team. We are so happy to hear that your experiences while working with our team have gone so well and that you have been working with our dealership for years now. If you have any questions, please feel free to reach out. We look forward to the years to come with you!
Good job from Lithia for once!!!
As a former salesman and employee of Lithia, I was very satisfied with the service provided by Alex and Osvandy. Great car, great price 👍 One of the more well run Lithia dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dylan, we appreciate the five- star review! We are glad you had a five- star experience and that everyone who helped you at the dealership provided you with a great experience. We look forward to servicing you again!
Always great service from Alex!
Have bought quite a few Honda's from here over past 16 years and always with Alex. Always the best service and fairest pricing. Ben
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beni, thank you for the five- star rating and kind words! We appreciate your loyalty to Alex and our dealership!
Nice and easy
Came in to take a look a new HR-V , i been coming here for the 20 years all my family comes here , what can i tell you this place is family like , Adolfo took care of us this time very professional honest easy to deal with highly recommended
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thomas, thank you for taking the time to share your five- star review with us! We appreciate your customer loyalty to our dealership and look forward to continuing to service you in the future!
Friendly and helpful staff
When the customer service is excellent in a business I always go back I have leased my car 3 years ago at Paramus Honda and I recently got into a new 3 years lease and I’ll keep coming back as long as they provide the great customer service they do
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patty, thank you for the wonderful review! We are so pleased to hear that you are happy with the service you receive each time at our dealership. We look forward to servicing you again!
Fair price, good service, no bs
Got a solicitation letter from different Honda dealer - tried to call them few times: strange voice box, never returned my calls Decided to try DCH dealership, found Hamad Deeb from whom I bought previous Pilot. Him and Eli went thru an ad I had and honor it - 30 minutes total. Perfect. On delivery day Brianna F. was very helpful going thru car settings, I am rusty with new technology, crush course in using Apple Car play was especially helpful. Thanks a million
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five- star rating! We are so glad that each person at our dealership who serviced you help to make the process seamless and easy! We look forward to seeing you again!
I loved my experience while leasing my new car
Hamad in management and Manny in sales are two amazing men who made the process of leasing awesome. I love my new honda accord and I couldn't be any happier with the service given to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your thoughtful review. We are so happy to hear that your experience while working with our team went so well. We hope you're enjoying your Honda Accord and we look forward to bringing you more great experiences!