Reviews
very helpful and the customer service was excellent.
Hamad in management and Manny in sales are two amazing men who made the process of leasing awesome. I love my new honda accord and I couldn't be any happier with the service given to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Safah, we appreciate your feedback! We are glad to hear that Hamid and Manny were able to provide you with a great experience! Congratulations on your new Honda Accord!
Love my new civic!!!
Just leased a 2019 civic si and the process could not have been easier! Diego, Matt, Hamad Sami and Breanna were wonderful! Would definitely work with them again in the future!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five- star rating!
Great experience
Came to look for a used car, was assisted by Adolfo who offered a great deal on a new car. Adolfo was very professional and helpful though the whole experience. Walked out with a new car within an hour
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Prana, thank you for the five- star rating! It is a pleasure to know that everyone who serviced you provided you with a great experience! Thank you for being a great customer and congratulations on your new vehicle!
Excellent service
My dad and I both came to DCH Paramus and were treated with incredible service from the staff! Leslie Soloman put us at such ease, I felt like I was talking with an old friend. He was genuine, personable and an all around wonderful person to deal with. Hamad was also very knowledgeable and helped me understand all the great features about our new Pilot. I would definitely recommend DCH Paramus to anyone looking into buying a new car and I will definitely be coming back here for my future car purchases!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nick, thank you for the five- star rating! We are glad to hear that both you and your father were provided with a wonderful experience from numerous sales team members. Thank you for the kind words and recommendation and we look forward to seeing you again!
Excellent service
My dad and I both came to DCH Paramus and were treated with incredible service from the staff! Leslie Soloman put us at such ease, I felt like I was talking with an old friend. He was genuine, personable and an all around wonderful person to deal with. Hamad was also very knowledgeable and helped me understand all the great features about our new Pilot. I would definitely recommend DCH Paramus to anyone looking into buying a new car and I will definitely be coming back here for my future car purchases!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nickbott, thank you for the five- star rating! It is a pleasure to hear that Leslie was able to service you from start to finish and provide you with a great experience! We look forward to servicing you again!
Solid Leasing Experience
The DCH Sales Team did good work in getting me into a new Honda Accord Lease. The staff was friendly, answered all of my questions and offered a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andy, thank you for the five- star rating! It is great to hear that the entire sales team was able to get you into a new Accord lease seamlessly with a wonderful deal! We will see you again!
Car purchase
I came in with zero expectations as I had just recently had a very bad experience with another Honda Dealership in the area 2 weeks prior. I met with Adolfo Marte as we have spoken over the phone a few days back to set an appointment. When we met he had the CRV Touring exterior and interior color that I wanted ready for a test drive. From speaking with Adolfo it was evident that he cares about the customers and more importantly he was very transparent throughout. He was very calm and courteous but very knowledgeable who’s is a big plus. He took his time explaining the procedure and was never pushy like some car sales people could be. It was with great pleasure and relief to have dealt with Me. Marte. I will surely recommend him to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony, thank you for your five- star review! We are so glad to hear that Adolfo was able to assist you during the purchase of a new CR-V Touring! We look forward seeing you again!
Great service!
Great service! Thank you very much, Mr. Kadir Great price and great car! We are very lucky that we found Mr. Kadir. Really appreciated! Highly recommended to everyone really! Fatih
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fatih, thank you for the five- star review! It is a pleasure to hear that you were provided with a wonderful experience! We look forward to servicing you and your vehicle needs again!
Horrible Service
My husband and I visited the dealership on Tuesday ready to buy a 2019 Honda Pilot and were completely disrespected and treated horribly by the Sales Staff. Our Associate knew close to nothing about the inventory and he obviously was not empowered to make a deal or give a quote. After wasting more than an hour of my time, he brought bullish xxxxxxx out to try strong arm us by not giving us a quote until we would confirm that we had a deal. Disgusting way to treat a customer. We will never recommend the dealership and left and went to Toyota and bought a 2019 Highlander that afternoon.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jennifer, we appreciate your honest feedback. We would also like to apologize for any inconvience you experienced while at our dealership. If you have a moment of time, we would like to speak with you in further detail. Please give us a call at, 201-518-2066.
2ashan2
Buying a car can be difficult and frustrating. Our experience at Paramus DCH was fluid and pleasant. Overall, sales and finance were an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jose, thank you for your five- star review! We appreciate you sharing your experience with us! It is a pleasure to hear that you had a pleasant visit!