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DCH Paramus Honda

(6,343 reviews)
Visit DCH Paramus Honda
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Purchase of my new Accord touring 2018

Sales team did a good job on selling but the car was delivered without pre inspection. had starting trouble since the 2nd day caused by dead battery

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! It is a pleasure to know that Alex provided you with such excellent assistance and we hope to see you again!

Bought Another Accord

Bought my 3rd Accord and 11th Honda from Alex Bernabe. He did an excellent job selling me on the features of the car and getting me the best deal that he could. The day I picked up the car, the young lady that took me thru the features did a fabulous job. Alex covered all the bases necessary and made the transaction very smooth. Ask for Alex when you visit this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! It is a pleasure to know that Alex continues to provide you with such excellent assistance. We appreciate your loyalty and hope to see you again!

Excellent service

Alex Bernabe Has provided the best service you can ask for when leasing a new vehicle. This is our 3rd car with him and the quality he provides is outstanding. If you are interested in a Honda and live in the area I strongly suggest looking him up for you vehicle purchasing needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! It is a pleasure to know that Alex provided you with such excellent assistance. We appreciate your loyalty and hope to see you again!

Bought a CRV

Salesperson Daniel Becerra was very helpful and knowledgable in assisting our purchase. The young lady explaining the vehicles features and operation and connecting my mobil phone was also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance and we hope to see you again in the future!

Fun and hassle-free

My first time buying a new car and it was great. The atmosphere was relaxed and tranquil. I began casually speaking with Juan and he got to know me first. He asked me what I was looking into and he made getting my first car possible! He exceeded all of my expectations and I'm glad that I had the privilege to work with such a knowledgeable and genuine person such as Juan! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! It is a pleasure to know that Juan made your first time buying a new car such a positive experience! We hope to see you again!

Leased a Honda Accord

Worked with Maria Alcantara who was a very pleasant, honest and caring person. The entire experience went very well but it is Maria that I will go back for. She made me feel welcomed and expedited the process. This is the fourth vehicle I received from this dealership. Their prices are very difficult to beat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We look forward to seeing you again in the future.

I am satisfid with everthing.

you match my price and whole proses is very fast. I like the people and service. you should put some free food for little kids so we can see more cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We look forward to seeing you again in the future.

Lease

Went for a oil change, didn’t have to wait long which was great. Starting asking questions about turning in my lease for 2018 model NO loyalty to the customers my mom has leased from DCH of Paramus for 20 years and I have as well. The Manger Roberto so rude. I’ll definitely think long an hard to lease from them again. I purchased my car from Dee is Super Nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We look forward to seeing you again in the future.

Friendly service

The service is very impressed, the people are so nice and helpful, explaining in details, and I am so fulfilled with the deals in this dealer. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us! We look forward to seeing you again in the future.

Excellent

We had a wonderful experience. The people that work there are very friendly and have a lot experience in selling cars. Thank you making my experience a nice and easy one. Would definitely Recommend this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us! We look forward to seeing you again in the future.