Reviews
The Best Car Buying Experience of My Life!
The best experience ever! Salesperson Alex Bernabe was friendly, personable, knowledgeable and understanding and helpful with a difficult situation. Alex made this a pleasant experience! I highly recommend Alex Bernabe and the Paramus Honda dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to positively review us! We look forward to seeing you again in the future. Please feel free to reach out with any questions, concerns or comments.
Great Staff
Leslie was a joy to work with. He helped me with my finances to make sure it was something I could afford. He was very detailed in everything and made sure any questions or concerns were answered before I left. He followed up with me after everything was complete. I would definitely recommend DCH Paramus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to positively review us, Alicia! We appreciate your time and business, and look forward to seeing you again in the future. Please feel free to reach out with any questions, comments or concerns.
Great experience
I have always dreaded buying cars for a variety of unpleasant reasons. I Had gone to Paramus Honda a few times for manufacturers recalls but had never purchased a car from them. i figured I would give them a try and was glad I did so. The sales associate I was fortunate to meet was Alex Bernabe. Alex spent a good amount of time talking about the specifics of the Honda Accord I was interested in. It was evident that he was very knowledgeable. When it came to negotiatiang the price, Alex was honest and reasonable. My overall experience was excellent, from dealing with Alex to the sales manager and lastly the finance department. I will definitely be going back to them for future purchases
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear about the positive experience you had with our service and staff. We look forward to seeing you again in the future. Enjoy the new vehicle!
Fantastic Experience
Fantastic sales help! My friend Lisa recommended Adolfo Marte to assist with the CRV. Adolfo is a beautiful soft spoken person. He kindly asked for all my criteria and highlighted differences between each CRV model. We walked the lot to see different colors and options. We test drive and he explained each detail very carefully. Adolfo made the difference for us in choosing DCH Paramus Honda. We never felt pressured into making any decisions. In the end it was the best choice I made thanks to Adolfo. Thank You! -no regrets.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you have had a positive experience with our staff. We look forward to providing excellent service to you again in the future!
Continuing my Honda relationship
I have leased multiple vehicles over several years, as has my daughter and wife. I have a quality relationship with the sales representative, Alex Bernabe; and I am very happy with the financial and managerial staff. I have never been disappointed with vehicle quality, or the financial arrangements that we've negotiated. It's my first stop when I look for a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to review us! We look forward to seeing you again in the future.
CPO 2015 Honda CRV
I walked into DCH Honda Paramus on a busy Saturday and was approached by Mr. Adolfo Marte. He was kind, knowledgeable, professional and tended tto my needs in my car search. He assisted me in finding a safe and reliable vehicle for my family. I’m soooo glad that this gentleman is a part of the fine company located in the heart of Bergen county. On our test drive, he explained all of the bells and whistles that came with my vehicle and also gave me a great deal on the car. Also, the finance manager Cristian Graciano , explained in detail everything that came with the price of my vehicle and I was AMAZED. I’ve been to nearly 40 dealerships in the past year, I’m just so luck that I was able to do business with this company and their wonderful employees.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear you have had a positive experience with us, Aldofo. We are happy to help and look forward to servicing you in the future!
New car orientation
Weatherly DelRosario did a thorough and competent introduction/orientation to all the functions of our new Honda Civic LX. We were very please by the service. Thank you, Weatherly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to review us, Omar! We look forward to seeing you in the future.
Great experience with the sales person
Jenssy gave me a great experience with purchasing my new 2018 CRV. He helped me pick out the right one & had answers for all questions asked. I highly recommend him to anyone interested in purchasing a Honda. He helped me purchase my sisters car, 1 year ago, as well as my new purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear you have a had a great experience with us, Jenssy. We look forward to seeing you in the future!
Above and Beyond
Dreading the whole car buying experience, I decided to search DealerRater for a highly ranked salesperson. I found Alex was ranked at the top and decided to ask for him. He was no pressure and did not play games that the usual car salesmen play. He gave us a fair price right away and we felt very comfortable. After purchasing the car and going over the features we noticed a long mark on the hood. They immediately took it to their shop to check it out. A few minutes later they came back and said it was a scratch and would not come off. DCH said this was unacceptable and proceeded to find us the same car in their storage lot and 2 hours later we had a perfect car. Top notch dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your review with us! It is a pleasure to know that Alex went above and beyond to provide you with such excellent assistance. We hope that you are enjoying your new car and look forward to seeing you again!
Great dealership *Happy customer :)
Great service! Ray was so helpful and kind and did his best to help me find a vehicle suitable for my needs and budget! Happy owner of a New Honda accord :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review with us! It is a pleasure to know that ray provided you with such excellent assistance and we hope you are enjoying your new Honda Accord!