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DCH Paramus Honda

(6,342 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Exceptional

From purchase to delivery this has been my best vehicle purchasing experience. Maria tried to locate a CR-V in the color I colors I really wanted equipped as I wanted but none were available. There was no pressure from Marie to go with color choice three. She was patient and understanding. I went with my 3rd choice and am happy to say I am happy I did. Love my white CR-V. As for delivery, Bobby in Finance was extremely pleasant and the paperwork process was quick and painless. As for delivery Weatherlly has the patience of a saint. I am not the most technology savvy individual. She took the time to make sure I understood every function. I appreciate the time she took to make sure I would have a positive experience. I would highly recommend Paramus Honda to anyone looking for a new or used vehicle. They are the best PS their Receptionist Georgia is also A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Maria and Bobby were helpful and look forward to seeing you again in the future.

5 Stars

Alex knows what he sells and easy to talk to.Answered all my questions,and made the process smooth.Finance dept. also made everything easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Alex has been helpful and we look forward to seeing you again in the future.

Great customer service! Very helpful!

Jenssy Diaz was super helpful and very patient ! He gave me a great deal ! Darwish from Finance was very helpful as well!!!!!!! And Alex who gave me the car at the end explained everything very theral and had a great sense of humor ! I’ve been with Honda since 2015 ! Don’t regret it !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are pleased to hear that Jenssy was so helpful and patient and that Darwish was helpful with the finances. We are also happy that Alex was pleasent to work with as well. We look forward to seeing you again in the future.

very good experience

Lisa & Weatherly were very knowledgeable and very nice and answered all my questions. they were upfront with pricing. it was a very good experience. thank-you Lisa & Weatherly,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We look forward to seeing you again in the future.

Smooth upfront pricing

Very good experience, for someone like me who likes upfront pricing without any haggling for a specific model and style. Very spacious and pleasant facilities. Smooth transaction all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy you had a great experience with us and we look forward to seeing you again in the future.

Alex Bernabe

Its always a pleasure, easy and great experience when it comes to buying and dealing with Alex Bernabe. Very friendly and informative of the vehicles when dealing with him. He always goes beyond to ensure that you are satisfied with your purchase and always makes sure that you are first priority. I have purchased countless amount of vehicles from Alex and everytime ive seen him, my expectations from him just gets better and better. Ive recommended family and friends to Alex and they can say vouch for the feelings and words ive expressed the same way, even better. Whether your buying your first car or returning for another you will never be disappointed with Alex and DCH Paramus Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback and for your loyalty! We are happy to hear that Alex has always been positive to work with and we look forward to seeing you again the future.

ALEX BERNABE BEST SALE REP. BIG HELP

Alex Bernabe is very trusting sale rep. I wont even go anywhere else. he was recommended by my boss marilag mendoza his customer for 15 to 20 years now. He help me with everything . he even stayed with us until 11 pm just to complete all the requirement. . I will recommend alex bernabe number# sale rep in paramus. Thank you so much for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We are happy to hear that Alex was helpful and we look forward to seeing you again in the future.

Excellent service!

Kudos DCH Paramus Honda! I would like to acknowledge your salesman Mr. Alex Bernabe for an excellent sales service. He managed to answers all my questions and give priority to my cars’ need because of the “recall” & maintenance service recommendation.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy that Alex was helpful and we look forward to seeing you again in the future.

Super helpful

Alex was great had everything all sent and ready to go! I was super pressed for time and he made sure I was in and out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We are happy to hear that Alex was so helpful and we look forward to seeing you again in the future.

Refinancing

I came in to get recall service and refinancing on my leased vehicle. Service work and financing were done simultaneously, reducing my time spent in the dealership by hours. Thank you for valuing my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.