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DCH Paramus Honda

(6,409 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Purchase of new car

I was in need of a new car and they all worked with me to get the best and left with a brand new car the same day. They were honest and gave it there to make it possible for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.

Car Service

Awesome dude. Was very patient with me and explained everything thoroughly in regards to my car repair. I will definitely go back for repairs in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that your repair went smoothly and we look forward to seeing you again in the future.

Excellent reception and service

I appreciate the warm reception and excellent service given by Mr. Steven Wilson and other people when having my vehicle repaired in this facility. I'm also impressed the new service center that makes customers comfortable when awaiting on site.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that you liked our new service center and had a great experience with the staff, especially the service staff. We look forward to seeing you again in the future!

Alex Bernabe Client Advisor

Mr. Bernabe was very helpful when we purchased our 2018 Honda Pilot. Very attentive and gave us a good deal. We very just planning to do a test drive but ended up buying the vehicle the same day. I would not hesitate recommending Mr. Bernabe to all my family and friends. Btw, Mr. Bernabe sold us our old Honda 14 years ago and his professionalism hasn't changed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Alex was helpful in the purchase of your new 2018 Honda Pilot and we hope you enjoy it. We are also happy to see that he hasn't changed!

No Pressure!

My Husband & I went to test drive the Honda CRV, we were helped and guided by Ria, she was a great sales representative, who helped & understood our needs and wants without pressuring us into doing something we weren’t sure of the first day, she was so kind that we actually went in the next day and bought the car. These are the type of sale reps who give you a sense of security & make you want to get anything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Ria was helpful in the process of getting a test drive and purchasing your new car. We also love hearing that she was attentive to all of your questions and needs and we look forward to seeing you again in the future.

Love CRV

Great service and worked with us for a very long time, Eli was patient and worked hard to make sure we were happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Eli was helpful and look forward to seeing you again in the future.

Friendly, low pressure, large selection

After doing online research for a while I decided on a certified Pilot. I went to DCH Paramus simply because they had the largest selection and I wanted to compare trim levels in person. The atmosphere was laid back and friendly and there wasn't a high pressure push to sell. They understood I was still investigating my options. I ended up walking away from a purchase that evening mostly because my wife had me focusing on a vehicle above budget. The salesmen I worked with did their best to try to get me into that vehicle, without a lot of pressure, which enabled me to make the best choice. I walked away that night only to return and work out a good deal on another model within budget. Leslie Solomon was the primary salesman I worked with. He was super helpful, even promptly answering emails and phone calls about a couple of things after the sale was made. I would totally shop here again for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that you had such a great experience with buying a vehicle and not feeling pressured. We are also happy that Leslie was helpful in the process and we look forward to seeing you in the future. Enjoy!

AMAZING

I absolutely loved the service. I was not rushed or pushed to purchase anything I didn’t want. I appreciate it to the fullest, thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.

Great dealership

Highly recommend this dealership. Everyone i dealt with was knowledgeable and overall nice people to deal with. I will definitely be sending people here if they are shopping Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.

Great car shoping experience

From sales to finance a great experience, very expedient and no running around. Very efficient and respectful of our time and we got a very good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.