Reviews
Upfront and honest
They don't try dealership sneaky tactics to trick you out of your money. They also don't rush the deal. They let you move around your own comfortable pace. Plus they don't make you wait forever in order to fatigue you. I am a car buying consultant so I know most of the tricks dealerships do. First time in a long time I didn't see any pulled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback. It's a pleasure to hear that you had a pleasant experience. The satisfaction of our customers is always our top priority. We look forward to seeing you again in the future.
Exceptional service every time!
Alex has been a phenomenal help every time we come in. He is always on top of his game, updating us along the process and selecting vehicles that match our needs. We have leased 4 cars from him so far and we keep returning. I would not trust anyone else with our cars! Alex goes above and beyond for us and his service is definitely appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback. It's a pleasure to know that you had a pleasant experience. The satisfaction of our customers is always our top priority. We look forward to seeing you again in the future.
Great customer service
The customer service with sales & finance was outstanding. I highly recommend DCH Honda of Paramus. They made sure that I was very comfortable with my lease and the car I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. It's a pleasure to know that our team provided you with outstanding service. We look forward to seeing you again in the future.
Great experience!
Alex Bernabe was very patient, knowledgeable, and willing to accommodate to my schedule in order to finalize all paperwork. Alex made my first car purchase quick and easy. I couldn't be happier with my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating and review. It's a pleasure to hear that you had a pleasant experience. We're glad to know that our team provided you with amazing service. We look forward to seeing you again in the future.
Review
Alex was great again! Overall pleasant experience. I would recommend Alex and DCH Paramus Honda to friends and family. This is the second new car we’ve bought from DCH Paramus Honda in the past six months.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback. It's a pleasure to know that right from the moment you walked in Alex went above and beyond to provide you with outstanding service. We're glad that your second car buying experience with us was just as great as the first time. We appreciate your loyalty to our dealership and we look forward to seeing you again in the future.
New car
Everthing nice clean the environment confy, everyone was friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review. It's a pleasure to know that you had a pleasant experience. We look forward to seeing you again in the future.
Easy Purchase with Hamad
This is my 3rd car purchase with Hamad. Outstanding service from him. Easy, efficient and always hassle free. Pleasure to deal with him. Hamad went above and beyond to get me the exact car I wanted. I would highly recommend him for your next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star rating and review. It's a pleasure to hear that our team could make your third car buying experience just as great as all the others. We appreciate your loyalty to our dealership and we look forward to seeing you again in the future.
Quick, easy, very professional
Ray Crespo is the reason why I stayed at Honda, very professional, the whole experience overall for it being my first car was more than I could have imagined, if there’s somewhere I’d recommend to buy a car it would definitely be here.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback. It's a pleasure to hear that you had a great experience. We're glad to know that our team provided you with outstanding service. We look forward to seeing you again in the future.
Greg Zanchelli! You are freaking awesome. Thanks!!
We were in the market for 2018 CR-V. I got the quotation through the Internet and we came in with preparation to purchase. When we walked in we were greeted by Greg - this down to earth guy who really put us at ease immediately. He doesn't brag, doesn't speak with a loud voice, doesn't exaggerate like most car sales person do (sorry most car sales person). He invited us to sit down and he pulled up our records. Initially I wanted to talk to the person that I did the deal with over the Internet and then phone, and Greg know enough to bring that person out to introduce himself before formally introduce us to Greg. Greg went to get a CR-V for us to test drive. We test drive the SUV - Greg was giving us recommendations on where to go, and are quick to answer any question that we have. I like Greg because he is really easy to talk to, very down to earth person and never gets upset over anything. I was a bit annoyed when in the final offer, there were some admin fees that I did not expect and Greg smoothly resolves it for us - no excuse given, only with the promise that he would try his best to convey our request to the right person. He took our old car to be appraised (took quite a while as the dealership was really busy) came back, smiling and apologetic - then proceed to do our paperwork. Totally relax and calm, never restless. Greg is the kind of person who knows his customer as he was never pushy - he knew that we have done our research before going to the dealership. He is just there to facilitate the process of buying a new vehicle - and he made it so easy for us. Greg answered all our questions patiently - took me out to see the two CR-V with shades of grey that I have to see to decide. It was super cold out there but he cheerfully walked me from one car to another. Also, while we were completing our paperwork with some finance person, Greg proactively took a step to remove all the stuff from our old SUV (we have quite a bit of stuff as we traveled with our dogs a lot) and place it in the back of our new ride. When we got out from the finance department - Greg told us that we are all ready to go : ) he got the stuff moved while he was waiting for us. Really awesome guy to work with. Never get upset or riled up on anything. Always with a smile - this guy is really down to earth! We drove our new ride out feeling happy and satisfied. We had to bring the title of the old car the next day - and hey it is Greg and his grey beanie hat again : ) It was so nice to see him - even though the process of obtaining a new SUV took a long time the day before. Thanks much for being there for us Greg Zanchelli! We are lucky to know you and we appreciate you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us such a great review. It's a pleasure to know that you had a wonderful experience. At our dealership, the satisfaction of our customers is always our highest priority. We're glad to hear that right from the moment you walked in Greg went above and beyond to provide you with outstanding service. We hope you love driving around in your new 2018 Honda CR-V. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.
Greg Zanchelli is super AWESOME to deal with!
We were in the market for 2018 CR-V. I got the quotation through the Internet and we came in with preparation to purchase. When we walked in we were greeted by Greg - this down to earth guy who really put us at ease immediately. He doesn't brag, doesn't speak with a loud voice, doesn't exaggerate like most car sales person do (sorry most car sales person). He invited us to sit down and he pulled up our records. Initially I wanted to talk to the person that I did the deal with over the Internet and then phone, and Greg know enough to bring that person out to introduce himself before formally introduce us to Greg. Greg went to get a CR-V for us to test drive. We test drive the SUV - Greg was giving us recommendations on where to go, and are quick to answer any question that we have. I like Greg because he is really easy to talk to, very down to earth person and never gets upset over anything. I was a bit annoyed when in the final offer, there were some admin fees that I did not expect and Greg smoothly resolves it for us - no excuse given, only with the promise that he would try his best to convey our request to the right person. He took our old car to be appraised (took quite a while as the dealership was really busy) came back, smiling and apologetic - then proceed to do our paperwork. Totally relax and calm, never restless. Greg is the kind of person who knows his customer as he was never pushy - he knew that we have done our research before going to the dealership. He is just there to facilitate the process of buying a new vehicle - and he made it so easy for us. Greg answered all our questions patiently - took me out to see the two CR-V with shades of grey that I have to see to decide. It was super cold out there but he cheerfully walked me from one car to another. Also, while we were completing our paperwork with some finance person, Greg proactively took a step to remove all the stuff from our old SUV (we have quite a bit of stuff as we traveled with our dogs a lot) and place it in the back of our new ride. When we got out from the finance department - Greg told us that we are all ready to go : ) he got the stuff moved while he was waiting for us. Really awesome guy to work with. Never get upset or riled up on anything. Always with a smile - this guy is really down to earth! We drove our new ride out feeling happy and satisfied. We had to bring the title of the old car the next day - and hey it is Greg and his grey beanie hat again : ) It was so nice to see him - even though the process of obtaining a new SUV took a long time the day before. Thanks much for being there for us Greg Zanchelli! We are lucky to know you and we appreciate you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us such a great review. It's a pleasure to hear about your wonderful experience. At our dealership, we understand the hassles that can come when purchasing a vehicle. Which is why we strive to ensure our customers never experience any pressure or stress so that they can enjoy their entire car buying experience. We're glad to know that Greg provided you with outstanding service and could add to your great experience. Please don't hesitate to contact us if you have any questions, comments, or concerns. We hope you love driving in your new 2018 Honda CR-V. We look forward to seeing you again in the future.