Reviews
Great Dealer for Years!
Our family has been using DCH Paramus Honda for years. All 3 of our family cars have been bought from Honda. The salesteam is wonderful, especially our family friend for over 10 years, Kadir Karagoz. He is always taking car of us and giving us the best service and features at a reasonable price all the time. Also, the service department is extremely diligent. They finish service that typically takes a hour in under that hour. We are always pleased with the customer service and care that we recieve every time. Honda for life!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I was not sure that I was able to buy a new car on the day, but the sales knew how to make a deal and finally I was able to purchase my CR-V.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Wonderful Experience
Alex Bernabe provided us an excellent customer service. He is very knowledgeable with what he's selling and was able to answer our questions regarding the item. He made suggestions that was very friendly with our budget. Definite to be recommended..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The extra mile
Alex Bernabe was a pleasure to work with in securing our new lease. He was very attentive and patient in answering all our questions, and he was able to provide a very competitive price for the vehicle we wanted. He even went the extra mile in assisting us with the registration and transferring of our specialty plates to the new car. He made a process, which many can find to be incredibly difficult and irritating, seamless and truly enjoyable. I would highly recommend him to anyone looking to purchase or lease a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Salesperson is knowledgeable about the vehicle
Chong Lee was very knowledgeable about the crv and explained detail operation of many functions so I don't have to dig into owner's manual. Got a good price and great service from him and John Medrano.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
customer services
very good customer services MR Kadir Karagoz was very helpful there is a large selection of cars to meet my budget recommend for other peoples
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfactory experience.
Employees at the dealer treated us with great attention and respect. The Vendor that helped us made everything possible for us to be satisfied. Overall great experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Customer Service - Best Dealership!
DCH Paramus Honda truly exceeded my expectations as soon as I stepped in through the door that Saturday after Black Friday! Every staff member was friendly and approached me immediately in order to find out what I was looking for. I bought a used car about three years ago and it had begun to cause me many mechanical issues. Many people advised me that the best thing to do was to lease a car. Although I have heard awful things about leasing cars, Carlos G. at DCH Paramus Honda made sure that I understood what leasing a car meant. Carlos was very patient and made sure to ask what my needs and wants were, as well as helped me find a car that I could afford and that I would be comfortable in. Today, almost a week later I am a proud lessee of a 2017 Honda Civic and I do not regret it! If you're in need for a car or need to trade in your car, I am sure that Carlos at DCH Paramus Honda will provide great customer service and help you immensely. Thank you once again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service
Great service and I will recommended this dealer in the future to any of my friends. Roberto Severino help me with my new CRV and good service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Service!
DCH Paramus Honda truly exceeded my expectations as soon as I stepped in through the door that Saturday after Black Friday! Every staff member was friendly and approached me immediately in order to find out what I was looking for. I bought a used car about three years ago and it had begun to cause me many mechanical issues. Many people advised me that the best thing to do was to lease a car. Although I have heard awful things about leasing cars, Carlos G. at DCH Paramus Honda made sure that I understood what leasing a car meant. Carlos was very patient and made sure to ask what my needs and wants were, as well as helped me find a car that I could afford and that I would be comfortable in. Today, almost a week later I am a proud lessee of a 2017 Honda Civic and I do not regret it! If you're in need for a car or need to trade in your car, I am sure that Carlos at DCH Paramus Honda will provide great customer service and help you immensely. Thank you once again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase