Reviews
New customer
Dealing with the salesperson, manager and others was a rewarding and effortless process, simplified and with care. Would truly recommend to friends and potential buyers, and our salesperson Roberto was a true professional in every aspect of the word. Thank you , your dealership gets five stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
We went there pretty late nearly at the closing time. Daniel was very nice and professional to go through every detail possible and get us the best deal possible.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DCH Paramus Honda , 2017 Accord sport
This was my third time returning to the DCH Paramus Honda dealership and I must say I could not be more pleased with how everything turned out. I was dreading returning my leased Honda Accord sport to the dealership because I knew I did not have an extra couple thousand dollars to put down to start a new lease. I even extended my lease an extra year to remain at the same low monthly amount. That turned out to be unnecessary and I'll tell you why. Hamad Deeb a client advisor at DCH Paramus Honda really came through for me, in a way I didn't know was even possible. When Hamad learned of my lack of funds to use as a down payment toward a new lease , he did everything in his power to help me acquire a new 2017 Honda Accord! Not only did I not have to but down a substantial amount of money but he included my first months payment , tax and other registration fees into what I paid. I was able to stay at the same low monthly payment that I had had from my previous lease (which I told him was crucial for me to have). He even managed to increase my annual mileage allowance to 15,000 a year with no hesitation, I couldn't believe it. With all of these amazing options and offers, how could I refuse!! He was extremely patient while I contacted my insurance company and updated my new vehicle info and he made sure everything was in order so I could drive off the lot with my new car on that very same day. It was an amazing customer service experience and I'm loving new Honda Accord Sport! I'm so grateful and will definitely be returning to DCH Paramus Honda in 3 years when my lease has expires. Thank you so much Hamad and the whole DCH Paramus Honda family for exceeding my very best expectations! ~Alex Miller
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First car
After moving out of my parents house, starting fresh on my own, i realized how unprepared i was. My parents never taught me how to buy/lease a new car. But the guidance of the employee name Paul Park at DCH Paramus Honda; i was able to able to sign my first car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great price, very helpful, highly recommended
I was helped by Hammad and I highly recommend him and this location. Very happy with my purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve Chan is the salesman to see!
The car I originally wanted was given to another customer who offered more money. I was sold a brand new car with a malfunction. Needless to say, Steve Chan is professional, polite, and knowledgeable.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
A pleasant buying experience
I have put off buying a new car for awhile. Hamad Deeb at Paramus Honda was knowledgeable, unbelievably helpful and straightforward to deal with. He takes the angst out of car buying.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Breath of fresh air
Great customer service great sales people and great experience worth the trip from Queens NY very friendly and knowledgeable would highly recommend over my local Honda Dealer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2 cars in 2 months. Great Experience
Car shopping is not fun. Nor is the haggling game or the hours waiting for the deal to be made. But CJ and sales person Alex Barnabe made our first transaction for our new family car so smooth and easy that we practically bought our second vehicle for our daughters car ( a month later) via internet and emailing. Then cars were waiting for us to test drive. The negotiations for price and extras were fair, quick and easy. Also thanks to finance person Tim for making that often uncomfortable part of the transaction pleasant. I highly recommend DCH PARAMUS HONDA. Ask for Alex and CJ!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cash purchase
Been to this dealer before and returned to make another purchase, this time for a first car I'd feel good about my daughter driving. Very satisfied with the experience and the car! Our salesman Dennis was great - no pressure, very helpful and stayed late so we could take the car home that day! Highly recommend this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase