Reviews
Overall great experience
We just purchased a 2018 Honda Odyssey at Paramus Honda. Henry, Hamad and John made the entire process very simple and pleasurable. Henry and John worked on the details of the sale and Hamad gave us an overview of the car during our test drive and again when we picked up our new minivan. Hamad was extremely knowledgable about the model and very patiently reviewed all elements of the electronics, no easy feat since my former minivan was 12 years old and had none of these features. His thoroughness made the test drive less stressful and informative as he demonstrated many of the vehicles driving features as we drove along. We would highly recommend the team at Paramus Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales guy, great dealership
Hamad took great care of us for our new car. He took the time to explain the necessaries which made the while process seamless
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HRV Purchase
Last Saturday, I visited your dealership with a plan to buy a HRV. I had decided, it was time to trade in my 2007 CRV (leased & subsequently bought out from DCH). The dealership was very busy with several sales people about. The first and only person who asked me if I needed help was Juan Cabreja. Juan (who was finishing with another customer) arranged a space where we could sit to discuss my plan. Juan was professional, courteous, and thorough in his explanations. He provided answers to questions and made every effort to move the process along. When called away or if he had to go elsewhere within the dealership , he explained what he needed to do., It was a very relaxed process. When the car was ready, he provided an overview of the HRV"s controls and answered questions He stated he would be working on Monday, if I wanted to come by. He also called my home and emailed providing his contact information. I would recommend Juan to anyone going to DCH.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
Amazing sales guy in Hamad and a wonderful dealership. They whole process was short and easy. I would def go back for a second car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Over the years we have purchased at least seven Accords at Paramus Honda. The reason we come back all the time can be summed up in two words - Alex Bernabe. Not only is he knowledgeable, pleasant and a pleasure to work with, but you can see that he truly, truly cares about his customers. He is a consummate gentleman. He is a valuable asset to your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Once again, Alex Bernabe was extremely helpful!
Alex Bernabe helped my family and I lease a car for my daughter, and I had a great experience, so I went back for another car! He was extremely helpful and knowledgable. I highly recommend other buyers go to Alex for a car! He won't let you down.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Best of the Best!
I had such a great experience with Manny. He knew exactly what he was doing. Very straight forward and patience with me!! He let me know everything that was going on in the process of getting my car. Manny calls and check on me to see how things are with the car. He is such a nice person and I am happy he was the one to help me get my car!! Thanks Manny!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel DCH Honda NJ
Daniel, Mike and Bill gave me excellent service throughout the entire transaction and I love my new Honda Civic ECT even more than my last one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unexpected Experience
When my old car broke, I thought that I was not going to have a car so soon, almost with no money and no a very good credit, but I went to the dealer anyway. The sales representative, Mr Estrada, showed me the possibility I had and he got the Best one for me and I'm driving a very good Certified Honda Civic...Thank you Mr Estrada and DCH Paramus Honda. Jose Diaz
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car one stop shop
My salesman Alex and the entire Paramus Honda provided the perfect vehicle and service for my family . Alex's friendly, informative and professional manner made a great car leading experience. Honda cars are the best quality at a reasonable cost. He is clear and transparent throughout the whole car search process; listening to my driving needs and expectations. I look forward to a many more satisfying car acquisitions at Paramus Honda ; my one car shop dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car