Reviews
Contact Paul Park when visit this dealer.
He is so kind, and explained well about their car and tried to do his best for me. He keeps sending email me updated news when the car I want will be available, and worked the day when pick up the car even his off day. I'd like to say to him thank you for all the work for me to get a right car, and good price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Maria Alcantara, Amazing sales person very welcoming and friendly. Who knowledge ,considerate to be helpful and try all her best to get your dream car. I will highly recommend Maria Alcantra.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honda Experience
This is the third Honda Car we purchased from DCH Paramus Honda and we kept coming back if we need a new car. Were family of Honda and were very satisfied of all the cars we own. Honda Dealership treated us like a family. Mr. Alex Bernabe is the best salesman of DCH Paramus. We already established a long lasting relationship with Honda Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
I had a wonderful experience. Tiffany was very welcoming and friendly. Jerrod was very knowledgeable, considerate and helpful in the finance department. Leslie was friendly and patient.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
No car
Went to buy a new car hatchback I was told they had what I wanted. Negotiated before closing the deal I want to see the car. They could not find one but offered other models! NO DEAL I WALKED OUT
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Customer Service Experience
We just purchased a 2018 Honda Odyssey at Paramus Honda. Henry, Hamad and John made the entire process very simple and pleasurable. Henry and John worked on the details of the sale and Hamad gave us an overview of the car during our test drive and again when we picked up our new minivan. Hamad was extremely knowledgable about the model and very patiently reviewed all elements of the electronics, no easy feat since my former minivan was 12 years old and had none of these features. His thoroughness made the test drive less stressful and informative as he demonstrated many of the vehicles driving features as we drove along. We would highly recommend the team at Paramus Honda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Overall great experience
We just purchased a 2018 Honda Odyssey at Paramus Honda. Henry, Hamad and John made the entire process very simple and pleasurable. Henry and John worked on the details of the sale and Hamad gave us an overview of the car during our test drive and again when we picked up our new minivan. Hamad was extremely knowledgable about the model and very patiently reviewed all elements of the electronics, no easy feat since my former minivan was 12 years old and had none of these features. His thoroughness made the test drive less stressful and informative as he demonstrated many of the vehicles driving features as we drove along. We would highly recommend the team at Paramus Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales guy, great dealership
Hamad took great care of us for our new car. He took the time to explain the necessaries which made the while process seamless
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HRV Purchase
Last Saturday, I visited your dealership with a plan to buy a HRV. I had decided, it was time to trade in my 2007 CRV (leased & subsequently bought out from DCH). The dealership was very busy with several sales people about. The first and only person who asked me if I needed help was Juan Cabreja. Juan (who was finishing with another customer) arranged a space where we could sit to discuss my plan. Juan was professional, courteous, and thorough in his explanations. He provided answers to questions and made every effort to move the process along. When called away or if he had to go elsewhere within the dealership , he explained what he needed to do., It was a very relaxed process. When the car was ready, he provided an overview of the HRV"s controls and answered questions He stated he would be working on Monday, if I wanted to come by. He also called my home and emailed providing his contact information. I would recommend Juan to anyone going to DCH.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
Amazing sales guy in Hamad and a wonderful dealership. They whole process was short and easy. I would def go back for a second car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car