Reviews
Great service!
Great customer service! Would recommend anytime! Maria was outstanding, very personable,helpful. She knew her work well! Would recommend Paramus Honda in a heartbeat to anyone wishing to purchase a new Honda vehicle! Thanks for the great service! Loving my new pilot!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super excellent Dealership
Great, wonderful, super excellent experience, every member of staff we dealt with was wonderful, Jose Hernandez, John Medrano and a very special thanls from me and my wife to Bre Roadarmel our sales consultant for the super excellent service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Am always pleased with dealing with this dealership
I have been dealing with this dealership since 1983. Each car I get from them is the best car I have ever had. They never pressure you into anything you do not want. The service is excellent and their staff in all departments have been great to me. Two members in their organization stand out as being great to me. Carlos Reyes and Alex Bernabe are the best as far as I am concerned. It is people like them that make you come back time and again. They are the best and the entire DCHParamus Honda dealership is the place to go if and when you need a good car. I love Hondas and will continue to buy their product in the future. Joseph P. Orlando.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Never again! Very disappointing
John Medrano in finance is very arrogant. I was purchasing a CRV, in cash and for some reason he felt it was necessary to run a credit check! He finally returned my phone calls after management and corporate was called. He then took his sweet time ( over a week) returning paperwork to me in which I had provide a self addressed/stamped envelope!! That is just the beginning of my list about him. As for the dealership it self, the registration came after the temporary plates, that they issued, had expired. I was told on a Friday they were sending all other, dated, material in over night mail which then arrived Monday at 5:30 pm!! I will be telling family and friends that live near there to go elsewhere. Their prices were comparable to many other dealers in the area but not worth all the hassles I went thru.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Joni, it pains me to hear of your experience, which I assure you is not typical of how we conduct business, as evident by the overwhelming amount of positive reviews on this website. I understand that you don't want to talk with me, according to our email correspondence, but I would do everything in my power to make things right should you give me the opportunity. We do appreciate your business, thank you, and maybe one day we will get the chance to make it up to you. Call me anytime if I can be of any assistance or if you want some coupons for the service department. Thanks Jason
Amazing
Nothing but a wonderful experience. Stephen & John are the best ever! They made my first time care purchase a breeze. They were wonderful & extremely knowledgeable with everything. I can't even begin to express my love I have for these two! These two are your guys to go to when you're looking for a new Honda. If I were to purchase a new Honda, DCH Paramus Honda will have my business 100%, solely because of these two. They were amazing & they are your guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice dealership
It's my first time buying a new vehicle at dealership and they have very clean and large show room. Salesman Hamad was also very helpful and knows how to communicate with customers. Also I would like to give some credits to Michael Lee as well for kindly helping me with financing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Flawless Customer Service
From start to finish, the customer service was top notch. I never felt pressured, I always felt listened to. They were attentive without being pushy, and made sure I was comfortable with my purchase and had all the information I needed. The dealership space itself is immaculate and impressive. Everyone that works there is a professional, so you feel confident you can trust them. Highly recommended. I love my new (certified used!) new Honda so much, I will never buy a car elsewhere!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful dealership
It's my first time buying a new vehicle at dealership and they have very clean and large show room. Salesman Hamad was also very helpful and knows how to communicate with customers. Also I would like to give some credits to Michael Lee as well for kindly helping me with financing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales Person name is Paul Park
Sales person name is Paul Park, he is always great, help everything. That's why I visited DCH Honda deler because of Paul Park. I really thank you Paul Park. I will see him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
my first used car finance
DCH Honda really made my experience easy and enjoyable. my salesman Dee found me the perfect used car quickly at just the right price for me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car