Reviews
Daniel at DCH Paramus is a 5 star Car Salesman
Originally, I went to DCH Paramus to simply get a feel for the different cars that Honda has to offer and ask a couple of questions. Upon entering DCH Paramus, Daniel Becerra came up to me and began answering any and every question I had on the 2017 Honda line-up. Daniel was knowledgeable, a great listener, and most importantly, genuinely cared about experience at DCH Paramus and with Honda in general. After a couple of hours speaking with Daniel, I was certain that not only was a Honda Accord 2017 the right car for me, but that DCH Paramus was the dealership where I would purchase it. Overall my experience with DCH Paramus, and Daniel Becerra in particular, was a positive one that I would recommend to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great experience
DCH Honda of Paramus was amazing. Stephen Berkowitz was terrific from the start until the finish. From answering my questions back and forth over the phone and taking as much time as I needed in person. He explained everything there is to know about my purchase and explained the ins and outs of my new Honda CR-V. Very knowledgeable. I will definitely bring my future business back to Stephen Berkowitz and recommend Honda of Paramus to anyone in the market looking for a new car! Give him a call, you won't be sorry!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WONDERFUL EXPERIENCE THANK YOU MR. HAMAD DEEB
I want to start by saying we had a wonderful experience from start to finish here at DCH PARAMUS HONDA; leasing our new Honda CRV 2017. We owe all thanks and much appreciation to Mr. Hamad Deeb. He truly was a wonderful sales person, our family was really taken good care of with this fine gentleman; our daughter took to him very quickly and she wants to visit him again. Mr. Deeb gave us all the time we needed and more, he really listened to what we were looking for and stayed within the budget we had set. He even took the time out to help us find good car insurance. He went over every detail of the vehicle before we left, made sure that we were comfortable and satisfied with every feature. He even helped us sync our phones which by the way is an amazing feature it is the safer way to drive. We love our new Honda CRV, great features fits our family just right. We definitely recommend everyone to come down DCH Paramus Honda, ask for Mr. Hamad Deeb! Again we want to thank Mr. Hamad Deeb for this wonderful experience we will be returning customers in the future for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I received the best service.
I was so happy that Honda staff explained the car in detail. Next, I will listen to the same employee and purchase the car to the same employee. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to work with Hamad Deeb
I recently purchased a new Honda Civic from DCH Paramus Honda. It was a pleasure to work with Hamad Deeb. Hamed was very friendly, knowledgeable, and professional. He explained everything in complete detail and no questions went unanswered. He helped me pick out my new car and made every detail clear for me, highly recommend Hamad Deeb and DCH Paramus Honda. They genuinely care about their customers and make sure you drive away happy. Thank you Hamed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional, felt like a king
The reason why i have the raiting that i did is as follows. My name is elinson and this dealership is clean welcoming to custumers and onxe you sit with a saleman they focus on you. Make you feel at home and work hard for you. They will find a way for you to get the car of your dreams. They will.make you feel comfortable while they do the heavy lifting. They prensent you the car in top condition full tank of gas everything. Is hard to explain but extremely proffesional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Visit
I have always trusted letting Honda Dealer servicing my car but this place made me think twice. My dashcam hidden in the car was stolen. The fact that my bigger and more expense GPS was left inside the car make it clear that is an insider job as the thief knows taking the bigger GPS would risk getting caught by the security cameras. Just want to leave a warning message to anyone planning to have work done here that there are some dishonest people working in this dealership. Update: Via security camera the person involved will no longer be working at Honda and the issue is now resolved.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Pricing was good
Pricing was good, negotiation was smooth, they are aggressive to sell cars for small margin and service contract was at my discretion. Alberto did everything he could to get me the best price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
We recently purchased a 2017 Honda Civic Touring Sedan and Hamad Deeb was our sales consultant. He was excellent and guided us through our sale flawlessly. He was very patient with me especially since I am a difficult and demanding customer. I would recommend Hamad and DCH Paramus Honda to anyone I know in the market for a Honda car and I would return for future purchases myself.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car Leasing Experience
Mr. Patel made the entire process easy and pleasant from start to finish. He worked with me on pricing, color choices and was able to get me a deal I was happy with and then walked me through a thorough explanation of the car and all of its features. I will definitely work with Patel again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase