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DCH Paramus Honda

(6,342 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Great service!

Great customer service! Would recommend anytime! Maria was outstanding, very personable,helpful. She knew her work well! Would recommend Paramus Honda in a heartbeat to anyone wishing to purchase a new Honda vehicle! Thanks for the great service! Loving my new pilot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Super excellent Dealership

Great, wonderful, super excellent experience, every member of staff we dealt with was wonderful, Jose Hernandez, John Medrano and a very special thanls from me and my wife to Bre Roadarmel our sales consultant for the super excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Am always pleased with dealing with this dealership

I have been dealing with this dealership since 1983. Each car I get from them is the best car I have ever had. They never pressure you into anything you do not want. The service is excellent and their staff in all departments have been great to me. Two members in their organization stand out as being great to me. Carlos Reyes and Alex Bernabe are the best as far as I am concerned. It is people like them that make you come back time and again. They are the best and the entire DCHParamus Honda dealership is the place to go if and when you need a good car. I love Hondas and will continue to buy their product in the future. Joseph P. Orlando.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Never again! Very disappointing

John Medrano in finance is very arrogant. I was purchasing a CRV, in cash and for some reason he felt it was necessary to run a credit check! He finally returned my phone calls after management and corporate was called. He then took his sweet time ( over a week) returning paperwork to me in which I had provide a self addressed/stamped envelope!! That is just the beginning of my list about him. As for the dealership it self, the registration came after the temporary plates, that they issued, had expired. I was told on a Friday they were sending all other, dated, material in over night mail which then arrived Monday at 5:30 pm!! I will be telling family and friends that live near there to go elsewhere. Their prices were comparable to many other dealers in the area but not worth all the hassles I went thru.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Joni, it pains me to hear of your experience, which I assure you is not typical of how we conduct business, as evident by the overwhelming amount of positive reviews on this website. I understand that you don't want to talk with me, according to our email correspondence, but I would do everything in my power to make things right should you give me the opportunity. We do appreciate your business, thank you, and maybe one day we will get the chance to make it up to you. Call me anytime if I can be of any assistance or if you want some coupons for the service department. Thanks Jason

Amazing

Nothing but a wonderful experience. Stephen & John are the best ever! They made my first time care purchase a breeze. They were wonderful & extremely knowledgeable with everything. I can't even begin to express my love I have for these two! These two are your guys to go to when you're looking for a new Honda. If I were to purchase a new Honda, DCH Paramus Honda will have my business 100%, solely because of these two. They were amazing & they are your guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice dealership

It's my first time buying a new vehicle at dealership and they have very clean and large show room. Salesman Hamad was also very helpful and knows how to communicate with customers. Also I would like to give some credits to Michael Lee as well for kindly helping me with financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Flawless Customer Service

From start to finish, the customer service was top notch. I never felt pressured, I always felt listened to. They were attentive without being pushy, and made sure I was comfortable with my purchase and had all the information I needed. The dealership space itself is immaculate and impressive. Everyone that works there is a professional, so you feel confident you can trust them. Highly recommended. I love my new (certified used!) new Honda so much, I will never buy a car elsewhere!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful dealership

It's my first time buying a new vehicle at dealership and they have very clean and large show room. Salesman Hamad was also very helpful and knows how to communicate with customers. Also I would like to give some credits to Michael Lee as well for kindly helping me with financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Sales Person name is Paul Park

Sales person name is Paul Park, he is always great, help everything. That's why I visited DCH Honda deler because of Paul Park. I really thank you Paul Park. I will see him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

my first used car finance

DCH Honda really made my experience easy and enjoyable. my salesman Dee found me the perfect used car quickly at just the right price for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.