Reviews
Dream car
Loved it ????I just want to say big thank you to Hamad Deeb ?I was looking for my first car and he helped me to find a car of my dream . I cannot be happier.Thank you all who was there to make my dream come true ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
car leasing
it was a very pleasure expiriance getting my car at this paramus honda dealer. it was the firts time going there. i will definily come back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dream car
Loved it ????I just want to say big thank you to Hamad Deeb ?I was looking for my first car and he helped me to find a car of my dream . I cannot be happier.Thank you all who was there to make my dream come true ??
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic
Alex Bernabe was absolutely great, thanks so much for all your help! The dealer closed at 7 but he stayed with us til 10 at night!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent friendly experience
There is not sales people, they are friends that help you get what you need. The show room is fantastic .,and so many cars to choose from
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Experience
I bought my 2017 Accord Hybrid EX-L from DCH Paramus! It was a wonderful experience. I met David Z a few months ago and he guided me through each individual model on the showroom floor. Very nice and professional. I bought my car last week. The car was perfect and he is very knowledgable. This dealership is very professional and I will not go to any other Honda dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I absolutely loved dealing with this dealer ship! Arron and Govaia were both honest with me and I appreciate that. I'm definitely coming back in the future when I need another car. My over all experience with this dealership and the workers was fantastic everyone is extremely friendly and answered every question I had honestly and straight forward.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer focus
Dennis Estrada was very customer-oriented from my initial contact with him through the sale and follow up. He coordinated with Tiffany Velez who responded to my inquiry through the Costco Auto Program. When my wife and I arrived at the dealership, I had a feeling we were in good hands with Dennis when he said I know you're pressed for time so I pulled the car up so you can test drive it right away. He answered all our questions and never came across as pushy, which put me at ease. I would highly recommend Dennis if you're looking to purchase a vehicle from DCH Paramus Honda. I got the sense that many employees are proud to work at DCH Paramus Honda and the dealership is well run. My only critique is that I would have preferred to learn about the extended warranty options prior to sitting down with the finance department. For me, deciding to add an extended warranty requires some time to consider the pros and cons and I didn't like how that option was presented to me during closing. Even so, the finance department provided all the information I needed to make my decision.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for taking the time to write us such a well thought out review! It was very to hear your compliments for Tiffany and Dennis. I am sure they appreciate them very much. We love to get reviews like yours, even if they aren't perfect because a review like this helps us improve our processes. I think that this is a very good topic for our Finance Department Managers to discuss - how we can get information to our customers about extended warranties in a way that delivers that information and helps our customers understand it in a timely way. I will be sure to mention what you have said to them. Thank you very much and we are looking forward to helping you take great care of your Honda in our service department! - Jeff B.
TAMIA C. WILLIAMS/ 2015 HONDA CIVIC
THIS WAS MY FIRST TIME AND IT WAS A SUCCESSFUL.IT WAS DEFINITELY WORTH IT. THERE GREAT SALES CONSULTANTS AND I WOULD BUY AGAIN WHENEVER.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ALex Bernabe was great to work with.
We went in to buy three cars, which is unusual. When we were "discussing" the price and they were willing to let us walk out, we knew we had a deal so we bought the three HRVs. It didn't take hours, there was very little nonsense, and this is actually the second time we've used them. Bought our first Hondas there about 20 years ago.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car