Reviews
DCH really delivers customer happiness!
Alberto is awesome! He really delivers customer happiness. He takes a no pressure sales approach and takes the time to answer all of your questions. He is very knowledgeable and helps you every step of the way during the purchasing process. I even recommended him to my mother and she purchased a Honda from him a week after I bought mine . I also got a check for the referral within 3 days! He even follows up with me to see if everything is okay and to answer any questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extra effort given...
Great customer service and unparalleled work. If you messed up your credit in the past and now finally sustained it to the point where you need a little bit of a push, this is the place that will help you. It's straight to the point and they make sure they take care of you in the best way they can. My salesperson answered my questions and even asked me some questions to help better understand my position to be able to provide me a car that fits my criteria. Now that's service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Helpful!
Really great experience. I went in just to take a look around and John was super helpful! Even though he knew I wasn't ready to commit to a car, he still made sure I had all the information I would need to make the right decision. I'll definitely be back for my next car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
easy going, and fast (cool, collective, and calm.)
john was quick, responsive and knowledgable about everything that was going on. with me not only being the only customer he was helping, i was in and out with a new vehicle even though he had a few other clients in there, talk about multi tasking at its finest! thank you john, and maybe next time ill purchase on a weekday instead of a Saturday, the process then may be less than a hour! thank you john and you'll be hearing from friends and family shortly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great experience
I had great experience buying a cat at DCH Paramus Honda, Daniel was very helpful throughout the process, he stayed late to make sure everything is alright. I would definitely recommend Daniel to anyone who is visiting the store.,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeded Expectations
This is my second CRV at this dealership. Hamad Deeb listened to my needs and came up with a great solution. I appreciate that he was attentive and did not pressure me. He exceeded my expectations in all areas -- closing old lease, customizing the new vehicle, method of purchase, and review of all the features. Thanks so much Hamad!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excelent
Daniel was very helpful with my purchase of the new CR-V. He eased the process and to got me thru without losing my patience. Thanks you very much for having such a helpful personality. I Definitely recommend Daniel for your purchase at DCH Paramus Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Services
It was a great experience with my purchase of the new CRV. Harshal, Steven, and Kelvin are very knowledgeable. They provided us with options/benefits, help us figure out exactly what we want, and very patience (with my 4 years old kept interrupting the conversations). The whole process was smooth and painless. Staff are friendly and easy to talk to. We highly recommend this dealership to future buyers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Understanding Customer Needs
This is my second CRV at this dealership. Hamad Deeb listened to my needs and came up with a great solution. Thanks for everything HD!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honda CRV 2017 - Andrea Arias
It was a pleasure to work with Andrea. She is a honest, knowledgeable, friendly and nice person to work with. This is my second Honda that I'm leasing from DCH with Andrea help. I would highly recommend Andrea to anyone who is looking for a new or used Honda and want to get the best deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car